More Testimonials

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We've literally doubled our website revenue each month since going live with Nexternal. The dollar value of each order has also increased. We've had more repeat customers these past 2 months with Nexternal than we've had the last 6 months on our old system!

One comment we consistently receive from our customers is that they feel comfortable and safe shopping with us. Repeat customers are ecstatic that the site is much more consumer friendly. They say there's a natural flow to the site structure: finding the product, adding it to their cart, continuing to search and order additional products, viewing the shopping cart at all times, checking out with confidence that their personal info is safe guarded.

This OMS is light years ahead of what we were using last year. It exceeds our online business needs. It's a relief not having to pay extra for adding modules every time you want to add another "bell or whistle". Order processing is a breeze. The learning curve is low. Product catalog management is intuitive and very straight forward. Reporting is wonderful with so many options to choose from. You can dial in any specific product, $ range, demographics range, etc. for a wealth of information at your fingertips.

Nexternal's customer support had been nothing short of amazing. From the very beginning, my AE made the transition smooth and bearable: transferring the site over, making the site SEO friendly, polishing it up and making it more consumer friendly.

I can't help but smile because now we have a website that we can feel proud of.

Javier Villafana
TAG Toys Inc
Compton, CA
Order processing - excellent. Product catalog - excellent. Reporting - excellent. Marketing - excellent. Account executive - AWESOME! Give us A+++++ support. Always has a solution for our issues.
David OBrien
Gallade Chemical
Santa Ana, CA
Our online sales have approximately tripled since switching to Nexternal's ecommerce software.
Stephanie Stroth
ZD Wines
Napa Valley, CA
Everything with the shopping cart is wonderful! Ease of use is incredible, stability is exceptional, the functions are great...there isn't much else we could want in a system! Customer feedback has been wonderful - all our old customers love the new system so much more than the old one, and now nobody has to write or call saying that they can't figure out how to complete an order. The Product Finder for search engines is incredible!

Support has been fantastic, updates are frequent and loaded with new useful features. Our representative, was more helpful to us in the first week of working with Nexternal than our old rep was in 2 years with our previous e-commerce provider.

Our sales have increased around 50% on the average since switching over to Nexternal, and during the Christmas rush we increased our monthly sales by a whopping 140%. Thank you, Nexternal, for making our business easier to run!

Ryan Wilson
Vegan Essentials
Wauwatosa, WI
The Nexternal Solutions online store provides excellent functionality and is easy to learn. Regardless if you are an experienced in web developer or not, this system is very easy to use. The layout tool leaves no room for error and allows you to control the look and feel of your online store. Customers will enjoy the checkout process and will be encouraged to return for future purchases.

The product support has been top notch. Our customer rep has provided us with every answer to our endless questions. We have worked together to set-up the exact shopping cart we where looking for. There is no doubt that without the knowledge and patience of our rep, our site would have not gotten off the ground. Our rep should be commended for his superior knowledge and expertise with e-commerce and Nexternal Solution's Order Management's software.

The order management system meets ALL of our online business needs. Order processing is extremely efficient and easy to learn. Adding new products could not be easier, you can have an entire product group online in no time. The reporting and marketing tools are a nice compliment to Order Management systems. We could not be happier with our e-commerce experience.

Jason Feaga
eBuildingProducts
Frederick, MD
I am very happy with the software. My Account Executive has been fantastic. He has responded to 100% of everything asked of myss.com. He is a true professional.
David Smith
Myss.com
Highland Park, IL
Nexternal's storefront is very easy to use. I love being able to see the cart at all times. I also find the order processing and catalog management to be easy. Most of all, I love the reports! My Account Executive has been GREAT! I am completely new to e-commerce and she's been patient and very helpful with all my questions. When she was out for a few days, I received seamless support when I had a question. She has also taken the time to review my site, without being asked, to make it better. I have recommended Nexternal several times to friends who are considering expanding their businesses online.
Romina Rasmussen
Les Madeleines
Salt Lake City, UT
Nexternal exceed all my initial expectations. I expect everything I have in place, for my corporation, to run flawlessly. Unfortunately, in the business world I continually get disappointed. However, when it comes to my shopping cart, the folks @ Nexternal have given me one less thing to worry about.

It is clear that Nexternal wrote the book on functionality. Our cart is super easy to use and our average ticket is far more than initially expected. Nexternal seems to have turned one product shoppers into three product buyers.

Nexternal is second to none when it comes to customer support and service. My Account Executive has handled my unrelenting phone calls with patience and a true interest in helping me use Nexternal to the fullest. He has continually gone far beyond what any business can expect from a partner. There is no doubt that my online business would not be this successful without his in-depth analysis, guidance, and execution.

Our monthly sales have greatly increased since using Nexternal and things only seem to be getting better. Nexternal's features continually keep increasing our sales. From the information Nexternal gathers for future campaigns to their customer feedback sections, it is an absolute that Nexternal Solutions makes any corporation better!

Sean E. Schoepflin
GreenNicotine.com
Tucson, AZ
Nexternal has provided me the professional site and tools I was looking for to manage my online business in a cost effective, streamlined and customer oriented way. I have calculated that system immediately saved me 3 hours per day in administrative time and reduced my shipping errors to only 2% from 10%. Worth every dime!
Donna Drury
Blue Chip Cookies
Loveland, OH
I started up my ecommerce site about a year ago. Nexternal's software been very easy to use and operate. Nexternal gives me the opportunity to customize the shopping experience specifically for the customer. Anytime you can do that as a business owner you come out winning.

The support team at Nexternal is wonderful and my Account Manager has been incredible! Every time I email him I receive a response almost immediately. He is personable, knowledgeable, and extremely helpful. About 6 months after I first started my site he emailed me out of the blue with a few ideas on how I can boost some sales. I gave him the green and light and BOOM that afternoon I had a sale from a first time customer!

Colby Gwyn-Williams
Pet World Supply
Key West, FL


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