We built an all-new website using Nexternal's ecommerce software 10 months ago. Choosing Nexternal was one of the best business decisions we've ever made. We find it a robust, multi-faceted package that meets all our needs, with room to grow. As a unique jewelry company with an enormous product line and special needs, we were able to format the product display to highlight the products in a classy, photo-intensive layout. We appreciate their on-screen shopping cart, order confirmation with photo, and all the ease that e-commerce brings us every day. Nexternal's service and updates are excellent and timely. Our Nexternal service manager is a lovely person and also a genius.

I run a small business and we needed to upgrade our online store. Nexternal gave us a presentation that was almost unbelievable and offered us a chance to give their services a sort of test run. My Account Executive was great because he literally sat with me and my colleagues on the phone and patiently answered every question we had while building our store.

Nexternal's support is exceptional in my opinion. Their response time is quick, and I have always felt that they were available whenever I needed help with issues--big or small. In my experience with Nexternal, I have found that I can fully expect them to do what they say they will. I honestly don’t have anything that I would change about working with Nexternal. Personally, I feel that they do everything they promised and haven’t fallen short of our expectations at all.

TJB Landscaping

I would recommend Nexternal Solutions for an on-line business because I have found it very easy to be creative, add in special features like product videos, and the back end system has all the features I was looking for. Since I do the creative end on the part that the customer sees, it is easy to add, change, or delete information as I see fit. I do not have to pay someone $125.00 per hour to do it for me like I used to when I hosted my own store. Nexternal Solutions allows you to create almost anything you want the customer to see. If I have a question, they respond immediately.

The feedback so far has been that our new online store is much easier to navigate through than our old one. It has been well accepted by our existing customers. The reports are very useful and catalog management has been very intuitive.

Nexternal's support is exceptional in my opinion. Their response time is quick, and I have always felt that they were available whenever I needed help with issues--big or small. In my experience with Nexternal, I have found that I can fully expect them to do what they say they will. I honestly don’t have anything that I would change about working with Nexternal. Personally, I feel that they do everything they promised and haven’t fallen short of our expectations at all.

The automatic up-sell tool, the Social media tools and such have increased our average sale by 12%, which in this economy is awesome. Thanks for everything and keep those revenue enhancers coming.

First I would like to thank Nexternal Solutions. Using Nexternal for our online store has proven to be the right decision. Since launching our store we have seen a steady upward trend in sales. The tools in our Order Management System including order processing, reporting, marketing and the dashboard have provided us with more access and information than we ever expected. Our Account Manager has been excellent. He listens to our needs and his availability has been outstanding. We are excited by our Nexternal partnership.

What we noticed from our old ecommerce provider in concise short and sweet language: "Well it doesn't do that, so we must do ..... this".
What we have noticed from Nexternal in the same short and sweet talk: "Wow, it'll do this and that for us?" I can't thank you enough for a great ecommerce solution that will enable us to grow into the future. I can't tell you the appreciation we have to be able to speak/email a single representative - "a go to person" - instead of being passed around the block to every single employee. You guys are setup right and I hope nothing ever changes but your growth and profits.

Thank you for helping us to implement our new online venture selling kids jewelry. Nexternal simplifies product and data import on a large scale via excel spreadsheets. Managing our store is marvelous and easy to navigate.

We designed our site to be user friendly, and Nexternal compliments this with functionality built in, including easy check-out, unlimited and easy to navigate categories and products, tell a friend, web 2.0, easy to edit articles, online shopper comment boxes, personalized gift messages, and Search Engine Optimized web pages.

Our Account Executive has been informative, thorough and professional in every aspect of our business relationship. Her expertise, prompt response, and her ability to teach us has been invaluable to us in launching our website.

Nexternal is an important partner to our company's daily operations and growth. As we work in an evolving online marketplace, Nexternal is responsive to our changing needs and we are additionally able to implement functionality suggested from other top-tier online retailers. I feel we are able to offer our customers the best shopping experience and unique shopping experience due to the horsepower this platform provides.

Since we have switched to Nexternal, our direct monthly sales increased by 34%. Some months are even better. Nexternal is always keeping us updated on new features to help grow our business.

Nexternal has the best customer service that I have come across when dealing with an online store. All the reps are very kind and want to help you in every way they can. I can’t emphasize enough that... they KNOW what they are doing. They have walked me through every step of the way and continued working with us to make our website even better! I am very lucky to have found Nexternal. I strongly encourage others to follow in our footsteps and give Nexternal a try, you won’t be disappointed.

Honestly, this is the best system out there. It's organized and super easy to use! Processing orders is so easy, the product catalog, reporting and marketing is going to help our business to grow... unlike other shopping cart systems on the market! I have had wonderful help and service by my Nexternal Account Executive. She is always polite and takes the time to explain everything!