One comment we consistently receive from our customers is that they feel comfortable and safe shopping with us. Repeat customers are ecstatic that the site is much more consumer friendly. They say there's a natural flow to the site structure: finding the product, adding it to their cart, continuing to search and order additional products, viewing the shopping cart at all times, checking out with confidence that their personal info is safe guarded.

This OMS is light years ahead of what we were using last year. It exceeds our online business needs. It’s a relief not having to pay extra for adding modules every time you want to add another "bell or whistle". Order processing is a breeze. The learning curve is low. Product catalog management is intuitive and very straight forward. Reporting is wonderful with so many options to choose from. You can dial in any specific product, $ range, demographics range, etc. for a wealth of information at your fingertips.

Nexternal’s customer support had been nothing short of amazing. From the very beginning, my AE made the transition smooth and bearable: transferring the site over, making the site SEO friendly, polishing it up and making it more consumer friendly.

I can't help but smile because now we have a website that we can feel proud of.

The progressive shopping cart allows our customers to view and edit products that are in their cart, as well as calculate shipping based on our custom shipping standards, as well as calculate taxes if applicable on the fly without ever leaving the store. This gives the customer greater control over their experience and has gotten great feedback from our customers.

I am ecstatic with the way Nexternal's OMS handles my company's complicated bulk pricing system as well as specific requirements for handling tax exempt customers. Order processing is a breeze, informing our customer service department when each new order comes in, and integration with our credit card processing company is seamless. The catalog system provides us with comprehensive tools to direct customers to the correct products for their education material needs, and the statistics section allows us to pinpoint products that are generating a lot of interest as well as those that generate high sales volume.

The shopping cart system is very intuitive and highly functional. As far as organization, the product lists and detail views are easy to navigate and read. The product questions feature and the reviews sections are great! Furthermore the checkout process is very close to perfect. Our units per transaction have improved, and orders overall have a broader variety of products within them. I think the reason for this is the ease of navigation through the products and product categories in the Nexternal store.

I have to say that my rep was there to answer every question, and has exceeded my every expectation concerning service and support. He has been both timely and effective. When I have questions I expect answers FAST... like within minutes, otherwise my workday losses momentum. He has yet to let me down.

We're convinced that the always-in-view shopping cart is key to streamlining our customers' shopping experience. Also, customers can get an exact shipping quote before going through the checkout process, which greatly aids their decision making process. Because customers create an account when they place an order, it greatly enhances the percentage of repeat business, because customers know they don't have to key in their personal information each time they place an order. Our corporate customers love it!

We launched our store with Nexternal, and have seen sales increase steadily each month and each quarter. It's exciting to know that our Nexternal software can handle any new plans we make, including our anticipated expansion into the BtoB market.

Support has been fantastic, updates are frequent and loaded with new useful features. Our representative, was more helpful to us in the first week of working with Nexternal than our old rep was in 2 years with our previous e-commerce provider.

Our sales have increased around 50% on the average since switching over to Nexternal, and during the Christmas rush we increased our monthly sales by a whopping 140%. Thank you, Nexternal, for making our business easier to run!

The product support has been top notch. Our customer rep has provided us with every answer to our endless questions. We have worked together to set-up the exact shopping cart we where looking for. There is no doubt that without the knowledge and patience of our rep, our site would have not gotten off the ground. Our rep should be commended for his superior knowledge and expertise with e-commerce and Nexternal Solution's Order Management's software.

The order management system meets ALL of our online business needs. Order processing is extremely efficient and easy to learn. Adding new products could not be easier, you can have an entire product group online in no time. The reporting and marketing tools are a nice compliment to Order Management systems. We could not be happier with our e-commerce experience.