More Testimonials
Page 1 2 3 4The success of Nexternal Solutions lies entirely in the hands of each valued client. By creating not just software, but supportive, consultative relationships, Nexternal Solutions has continually provided the best ecommerce product and customer support in the industry...
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Versaspa by MagicTanI LOVE the order management system. Anytime I wonder about doing a new project, Nexternal makes it so simple to implement. Reports are awesome too. As a brand new ecommerce customer, I am so thrilled with the ease and simplicity Nexternal offers. We took over fulfillment just 6 months ago and have been able to service our customers far better with Nexternal than our competitor!Our Account Executive is amazing! He responds with an email or phone call in record time! He is always there to answer a question or give us an idea on how to implement a new project, run a report or market to our customers. Nexternal has served us with superior customer service, like no other vendor we have ever dealt with, thank you! Because we directly fulfill and communicate with our customers, we have seen sales double in the last 6 months! |
| Kimberley Carrasco Versaspa by MagicTan Solon, OH |
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Lula's ChocolatesNexternal has made it very easy for our customers to see what they are buying by keeping the shopping cart constantly on the page. The Order Management System has been a real blessing with our order processing. Our number one requirement, when we were selecting a new shopping cart, was that it had to allow multiple ship-to addresses on a single order. Nexternal fulfilled that requirement. It is very simple to process orders.Nexternal's support has been stellar in every way. I have an assigned staff to help me with my questions and I've never had a question not answered. When my assigned support staff is not available and I've had to talk to someone else, I have found that every person I've talked to knows the product really well and has been able to assist me with any issue without having to be transferred around waiting for an answer. |
| Aaron Davidson Lula's Chocolates Monterey, CA |
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HearingPlanetOrder processing is significantly easier with Nexternal. Integration with the major shipping carriers makes label printing very easy. Reporting for both marketing and accounting is very simple and thorough. The Storefront interface is friendly and the checkout process is simpleSupport could not be better. This is where Nexternal really shines. We have increased sales by more than 50% since implementing Nexternal. |
| William Brownie HearingPlanet Brentwood, TN |
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Zamberlan USAI find Nexternal’s software to be very user friendly, well structured and robust. I have had very few issues requiring customer support. However, on the few that I did, the response time and corrective action was quick. 2008 compared to 2007 reflects a month to month (same period) growth ranging from 50-100%. We are expecting 30-60% increase for 2009. |
| Derek Wiseman Zamberlan USA Pleasanton, CA |
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FiddlesticksI am so completely satisfied with your system. All I can say is that I am very glad to have found Nexternal Solutions. |
| Angela Reiter Fiddlesticks Gifts/Collectibles Dallas, TX |
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Med 101We receive good feedback from our customers in regards to using Nexternal's shopping cart software. They are just as pleased as we are. The OMS is very user friendly and has the features required to make any online business succeed. With Nexternal's software and incredible customer support, we are happy to have Nexternal as our ecommerce solution provider. |
| Joe Giovinco Med 101 Peachtree City, GA |
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Triathlon Training SeriesNexternal’s order processing capability is spot on perfect. I love it. The storefront side is very smooth. I've watched over the shoulder of some customers as they've gone through the process and it's worked very well.As for customer service, our Nexternal contact is brilliant! I feel so lucky to have her she's answers the phone often when I call and either has the answer or gets back to me quickly with a resolution. |
| Ian Murray Triathlon Training Series Los Angeles, CA |
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Mayron Cole Piano MethodSince switching to Nexternal, our ecommerce sales went from 60% to 99% of overall orders almost overnight! I am certain that this was the result of the much better store front presentation and the ease of use of the shopping cart! That increase means that the transcription errors that often accompany phone orders no longer occur, and our office staff spends more time developing the business instead of answering the phones.more ... |
| William F. Cole Mayron Cole Piano Method Gonzales, TX |
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