Support
In a recent survey of its customer base, clients were asked what most impressed them about working with Nexternal. The most popular answer? Customer support. Every client has a dedicated customer support representative that they can call or email when they have questions about how to best use the application. Nexternal representatives are ecommerce experts and pride themselves on providing the best support in the industry.The following support channels are available for both prospective and existing clients:
Phone
West Coast: (800) 914-6161East Coast: (866) 436-8479
Online Help Desk / Knowledge Base
Search for questions that have already been asked
"The Search Engine Friendly catalog is the perfect solution to getting our products into the search engines, including Google. And once again, it's all done with the click of a button. Fantastic!"
Yvonne Marsh
Candy Blast
Knoxville, TN