Nexternal E-Commerce & Shopping Cart Software Knowledge Base

Current Category:

Page 1 of 30 > >>

Category
Affiliates
Categories
Settings
   Billing Options
   Compatible Software
   Security Settings
   Shipping
   Taxes
Coupons
CC Processing
Customers
   Mail Wizard
Discounting
Exporting
Gift Certificates
Imports
Inventory Control
Layout
Misc
Orders
Products
Questions
Quickbooks
Reports
Dashboard
Users

Can I issue a credit memo for a return ?

How do I charge for gift wrap?

How do I add an optional extra address line in the 'ship to' section that customers fill out? We already have two lines for address, but I would like to add an optional third line.

When using the Customer Cleanup Feature, there are three options, one of which is delete with criteria, all customers. What is the criteria for "all customers" and are we able to see a list of those customers prior to deletion?

Where would I find the form submissions to make sure the form I created is integrating properly? I am posting to www.nexternal.com/creocare/default.asp Thanks for your help!

Will google index the articles that I create with Nexternal?

Can you set the shopping cart so that a client can save an incomplete order and have it available in the cart the next time that they sign in?

Why are shipments to Canada only given the expedited option through UPS when all the settings are turned on for all UPS shipping options?

Is there a way to turn off the question number and submission date for the visual display?

When a new question is created, there are certain products in the store that the “questions” tab does not show up on. How do I make sure the "questions" tab does show in each product?

How do I configure the system so an order will not be able make it through if the Credit Card is declined? If a Credit Card hasn’t been authorized, I don’t want it to make it through. I have also had a few orders where a general error is given (invalid configuration with the processor) and it makes . . .

I am trying to print a FedEx International Shipment and the “Shipping Labels” button is missing from the order detail screen.

Is there a way to add certain products to display on the main storefront page?

How do I add the following to the shipping tier page to "Call for shipping rates on orders $150+"?

Is there a way to configure our store so that our customers can't checkout unless they have a minimum order price in their basket?