Gift Certificates Promotions Online Store Discounts
Question:
How do I create gift certificates and process orders in which a gift certificate was purchased?
Response:
To Create a New Gift Certificate: From the storefront, click on Order Gift Certificate link; From within OMS, Navigate to Gift Certificates, then click the "New" button at top. Follow the steps.
To Process an Order for a Gift Certificate: Click on the dollar sign tag icon next to the order to capture the funds like other orders. Then click the Order status drop down to choose Sent. This will trigger an email to the recipient about the certificate and how to redeem.