I offered a gift certificate for a donation/prize, how do I send the customer who won the gift certificate a hard copy of the prize?
Response:
Nexternal triggers an email to the recipient with the code & link to activate the certificate. If you don't have the recipient's email address, you will need to create something offline such as on your letterhead and mail to them. Be sure to include the code, URL to your website/store and instructions to redeem.