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If a customer should order a product marked as Preorder, how can we ship the other products without charging for the preordered items and still maintain the preorder status to that item so we can charge & ship when it does become available?

When I try to create an Endicia label I get the following error: Your Endicia label could not be created for the following reason: Missing or invalid data element. FromPhone How can I fix this?

How do I charge for gift wrap?

Can you set the shopping cart so that a client can save an incomplete order and have it available in the cart the next time that they sign in?

Is there a way to configure our store so that our customers can't checkout unless they have a minimum order price in their basket?

Is there any way to configure our store so that people can not request shipment to a PO Box?

Is there a way to import tracking information from an excel spreadsheet into the order information? right now i am manually updating each one, and i want to do it in one step.

Can I void a UPS shipment after editing or deleting a line item that was part of the shipment?

Some of our customers are set up to be billed by invoice. Is there a way in the OMS to print a statement or list of the invoices and the total balance that they owe - or do we have to record this outside the OMS (ie in QuickBooks or our instore PC Cash Register system?)

we made an item have free shipping by using a custom shipping method and a specified weight. But, when the item is sold, the shipping label button doesn't appear for us to process the order. How do print a shipping label in this instance?

I have one new product in the category phoneorder that refuses to appear on the same packing list with products from the same category. The item is ESAUVBLANC. I can not find any difference with other items. Why?

How do I cancel an order?

How do I find an order by its Tracking Number?

How do I track a package and/or get a tracking number for a shipment?

We are interested in becoming a drop shipper for an outside retailer. We would like the sales to go through Nexternal. How do we set up this arrangement? Thanks.