Magento
vs. NexternalThis video discusses the top 3 reasons why merchants migrate to Nexternal from Magento.
| Criteria | Nexternal | Magento |
| Customer Service/Training | Yes. Dedicated Customer Service Rep. Unlimited support. | Support plans available starting at $500. |
| Setup / Installation | Turnkey. | Highly technical. |
| Security | Managed by Nexternal. | Responsibility of Merchant. |
| PCI Compliance | Yes. | Depends on hosting environment configuration. |
| McAfee SECURE | Yes. Scanned daily. Merchants can display badge. | Not included with Magento. |
| Backups | Managed by Nexternal. Includes data backup to off-site location. | Responsibility of Merchant or Web Host. |
| Reliability | Nexternal hosts and maintains the application with 24/7 monitoring. | Magento is hosted by a third party. Reliability and speed vary depending upon host. |
| Load Balancing | Yes. | No, software sits on a single server. |
| Software Updates | Automatic and frequent. | Merchant must download and install. Can also pay Magento Professional Services. |
| Integrated Shipping Label Creation | Yes. | No. |
| eGift Certificates | Yes. | No. |
| Marketplace Feeds | Automated - run daily. | Must manually create and submit data files. |
| Dashboard | Yes. | Yes. |
| Drop-Ship Module | Yes. | No. |
| Supports Multiple Ship From Locations | Yes. | No. |
| Batch Order Processing | Yes. | No. |
| Affiliate Program | Yes. | No. |
| Multiple Ship To Address | Yes. | Yes. |
| Preferred Delivery Date Selection | Yes. | No. |
| QuickBooks Integration | Order data can be exported to a QuickBooks .iif file. | Not Available. |
| Inventory Kits/Product Bundles | Supported | Supported. |
| Taxes | Tax data source from Tax Data Systems | Managed manually. |
| Security Certificate | Included. | Separate charge. |
Magento is a Trademark of Irubin Consulting Inc..
This comparison is produced and hosted by Nexternal Solutions.
The Magento comparison information on this page was believed to be correct as of 11/2/2009. Information was collected from Magento's website (www.magentocommerce.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email
"Nexternal has served us with superior customer service, like no other vendor we have ever dealt with, thank you! Because we directly fulfill and communicate with our customers, we have seen sales double in the last 6 months!"
Kimberley Carrasco
MagicTan
Solon, OH
