I am just setting up a BtoC and BtoB site. I have separate pricing for the same item on each site. When I experimented with the Mail Wizard, I did not see an option as to send a product link based on BtoB pricing. It only gave me BtoC pricing even though the customers are flagged as Business customers. How to I select the item with the proper link?
Response:
When using the mail wizard, should you choose to link to certain products, it will insert links to specific products into the email, not prices. The price displayed to the shopper is determined by his or her customer class. If the customer is a business customer and if there is special business customer pricing, that special pricing will be shown to the customer following their identification .
The links to which you choose from the drop down menu and to which you direct your customers can only be links to B2C products. The OMS does not assign direct URL's to which you can link for products that are only sold B2B unless you turn on Product Link Elevation for the specific product.