When Inventory Control is on, is it possible to allow a customer to order a quantity of a product that exceeds the available inventory?
Response:
Yes, it is possible to allow the customer to proceed with the quantity ordered. If the quantity of a product (or SKU) in the Shopping Cart exceeds the available inventory and the Depletion Status (Settings/Site Options/Inventory Control in the Order Management System, subject to override on the Product level) is Sold Out or Discontinued, the customer is blocked from ordering the excess quantity, and the cart is amended as appropriate. For any other Depletion Status, however, the customer is notified of the situation, but is permitted to proceed with the order.