How do I send a bulk email only to those customers who have ordered a specific item within a specific time period?
1) Orders/Advanced Search/Order Search: Date Range=? (click search) 2) Orders/Advanced Search/Line Item Search: Product=? (click finish) 3) Customers/Mail Wizard: Contact Criteria=Search Results (Order Search, Line Item Search) Click Next, and continue with the Mail Wizard to send your email.
If you have integrated your OMS with a Mail Chimp account and would prefer to export this list to Mail Chimp for emailing instead of using the OMS built-in Mail Wizard, then the alternative step #3 is Customers/Export (to a pre-created mail chimp list). Then send your email from there.