Nexternal eCommerce Platform Knowledge Base
Category:
All Categories
Affiliates
Amazon Integration
Articles
Categories
Coupons
Credit Card Processing
Customers
Customers / Mail Wizard
Dashboard
Discounting
Emails
Engage
Exporting
Gift Certificates
Images
Imports
Integrations
Inventory Control
Invoices
Layout
Loyalty
Misc
Mobile
Nexternal.NET
Orders
Pending Orders
Products
Questions
Quickbooks
Reports
Reviews
Security
Settings / Billing Options
Settings / Compatible Software
Settings / General Information
Settings / Security Settings
Settings / Shipping
Settings / Taxes
Settings-Policies, Addenda and Disclaimers
Shipping
Subscriptions
TrueCommerce Connect
Users
<<
<
Page 3 of 3
Browse by Category
Affiliates
Amazon Integration
Categories
Settings
Billing Options
Compatible Software
Security Settings
Shipping
Taxes
Coupons
CC Processing
Customers
Mail Wizard
Dashboard
Emails
Discounting
Exporting
Gift Certificates
Images
Imports
Integrations
Inventory Control
Layout
Misc
Mobile Commerce
Nexternal.NET
Orders
Products
Questions
Quickbooks
Reports
Users
All Categories
What is a Prior Auth Capture?
When I attempt to process a credit card refund, I receive the error, "The referenced transaction does not meet the criteria for issuing a credit." What does this mean and how do I fix it?
If I change an order's Billing Status from Authorized to Cancelled, does that cancel the authorization with my gateway?
How do I issue a credit card refund to a customer?
If we change our credit card processing company, do we need to take any action in the Order Management System?