Support
In a recent survey of its customer base, clients were asked what most impressed them about working with Nexternal. The most popular answer? Customer support. Every client has a dedicated customer support representative that they can call or email when they have questions about how to best use the application. Nexternal representatives are ecommerce experts and pride themselves on providing the best support in the industry.The following support channels are available for both prospective and existing clients:
Phone
Phone: (800) 914-6161Online Help Desk / Knowledge Base
Search for questions that have already been asked
"We've taken and processed more than 1800 orders through the system - something that would not have been possible with our past ecommerce solution."
Dan Green
Simple Truths
Naperville, IL