(Level III Certificate)
Hours: 80
Cost: $4,400
Prerequisite: #201 Management Core Course and 3 or more Level II WISE Certificates
What does it take to lead a fully integrated winery consumer direct program organization? This is the ultimate certificate in DTC leadership for the manager specializing in, or wanting in-depth DTC sales knowledge. Not only will you learn how to best manage the various "silos" of consumer direct channels, but more importantly you will also learn how to leverage the white space in between. This class provides a detailed understanding of what it takes to build a great DTC organization. Advanced take on CRM and best practices by channel (tasting room, club, events, online) are covered along with strategies for integrating systems and making the right resource allocation decisions. Emphasis on the leadership tools required to champion DTC within the organization (e.g. strategic planning, change management) are central to this course. Successful completion will result in earning a WISE Online Wine Management Certificate, Level III.
Best suited for:
Category: Certification Level III - WISE DTC Leadership