<h1>112 - Inside Sales Professional Certificate -- The WISE Academy Shopping Cart</h1> <b>$660.00</b> <p> <p aria-level="0" aria-posinset="0" aria-setsize="0"><font aria-level="0" aria-posinset="0" aria-setsize="0" color="#800000" size="2" face="Arial"><strong aria-level="0" aria-posinset="0" aria-setsize="0"><em aria-level="0" aria-posinset="0" aria-setsize="0">(Level I Certificate)</em></strong></font></p> <p aria-level="0" aria-posinset="0" aria-setsize="0"><font aria-level="0" aria-posinset="0" aria-setsize="0" face="Arial"><font aria-level="0" aria-posinset="0" aria-setsize="0" size="2"><strong aria-level="0" aria-posinset="0" aria-setsize="0">Hours:</strong>&nbsp; 24&nbsp;<br aria-level="0" aria-posinset="0" aria-setsize="0" /><strong aria-level="0" aria-posinset="0" aria-setsize="0">Cost:</strong>&nbsp;$660<br aria-level="0" aria-posinset="0" aria-setsize="0" /><strong aria-level="0" aria-posinset="0" aria-setsize="0">Prerequisite:</strong>&nbsp;#101 Professional Core Course (unless student tests out)<br aria-level="0" aria-posinset="0" aria-setsize="0" />Designed to provide you with the tools of today's customer service and inside sales professional, this course covers the requirements of success - database and list development, POS and reporting systems, credit card, fulfillment and compliance administration, and government regulations.&nbsp; Customer service skills as they apply to inside sales (effective phone and e-mail practices, wine passion and storytelling, club and event sales, handling objections and problem solving) and ongoing business development are the core competencies that are highlighted. WISE Customer Service Professionals develop confidence in their wine knowledge and tasting ability while also building strong sales and customer service skills. Successful completion of this course will result in earning a WISE Customer Service Professional Certificate, Level I.<br aria-level="0" aria-posinset="0" aria-setsize="0" />&nbsp;<br aria-level="0" aria-posinset="0" aria-setsize="0" /></font></font><font aria-level="0" aria-posinset="0" aria-setsize="0" face="Arial"><font aria-level="0" aria-posinset="0" aria-setsize="0" size="2"><strong aria-level="0" aria-posinset="0" aria-setsize="0">Best suited for:<br aria-level="0" aria-posinset="0" aria-setsize="0" /></strong></font></font></p> <ul aria-level="0" aria-posinset="0" aria-setsize="0"> <li aria-level="0" aria-posinset="0" aria-setsize="0"><font aria-level="0" aria-posinset="0" aria-setsize="0" face="Arial"><font aria-level="0" aria-posinset="0" aria-setsize="0" size="2">Current winery customer service or inside sales employees who want to improve their effectiveness</font></font></li> <li aria-level="0" aria-posinset="0" aria-setsize="0"><font aria-level="0" aria-posinset="0" aria-setsize="0" face="Arial"><font aria-level="0" aria-posinset="0" aria-setsize="0" size="2">Current winery customer service or inside sales employees as they prepare to advance and/or want to add more value to the integrated winery consumer direct programs</font></font></li> <li aria-level="0" aria-posinset="0" aria-setsize="0"><font aria-level="0" aria-posinset="0" aria-setsize="0" face="Arial"><font aria-level="0" aria-posinset="0" aria-setsize="0" size="2">Other winery employees who would benefit by a better understanding of customer service and inside sales best practices</font></font></li> </ul> <p aria-level="0" aria-posinset="0" aria-setsize="0"><font aria-level="0" aria-posinset="0" aria-setsize="0" face="Arial"><font aria-level="0" aria-posinset="0" aria-setsize="0" size="2"><strong aria-level="0" aria-posinset="0" aria-setsize="0">Also appropriate for:</strong><br aria-level="0" aria-posinset="0" aria-setsize="0" /></font></font></p> <ul aria-level="0" aria-posinset="0" aria-setsize="0"> <li aria-level="0" aria-posinset="0" aria-setsize="0"><font aria-level="0" aria-posinset="0" aria-setsize="0" face="Arial"><font aria-level="0" aria-posinset="0" aria-setsize="0" size="2">Those with no industry experience who want to work in winery customer service or inside sales</font></font></li> <li aria-level="0" aria-posinset="0" aria-setsize="0"><font aria-level="0" aria-posinset="0" aria-setsize="0" face="Arial"><font aria-level="0" aria-posinset="0" aria-setsize="0" size="2">Wine retailer professionals</font></font></li> </ul> </p> <p> <ul style="padding-left: 15px"> <li>SKU: 112</li> <li>Course Date & Location: Feb 7, 8, & 15 (all FD) Napa; Sept 6, 7 & 13 (all FD) Napa; June 5, 6 & 13 (all FD) Napa</li> </ul> </p> <p><b>Other products in the category <a href="http://www.nexternal.com/wise/Category2" title="Certification Level I - WISE Professional">Certification Level I - WISE Professional</a>:</b> <br clear="left"><br /><ul style="padding-left: 15px"><li> <a href="http://www.nexternal.com/wise/Product17" title="111 - Tasting Room Professional Certificate">111 - Tasting Room Professional Certificate</a></li></ul> <br clear="left"><br /><ul style="padding-left: 15px"><li> <a href="http://www.nexternal.com/wise/Product8" title="113 - Wine Club Professional Certificate">113 - Wine Club Professional Certificate</a></li></ul> <br clear="left"><br /><ul style="padding-left: 15px"><li> <a href="http://www.nexternal.com/wise/Product9" title="114 - Online Wine Professional Certificate">114 - Online Wine Professional Certificate</a></li></ul> <br clear="left"><br /><ul style="padding-left: 15px"><li> <a href="http://www.nexternal.com/wise/Product23" title="115 - Data Analyst Professional Certificate">115 - Data Analyst Professional Certificate</a></li></ul> <br clear="left"><br /><ul style="padding-left: 15px"><li> <a href="http://www.nexternal.com/wise/Product33" title="120 - Wine Tasting Professional">120 - Wine Tasting Professional</a></li></ul> </p> <br clear="left" /><br /><p><a href="http://www.nexternal.com/wise" title="The WISE Academy Products">The WISE Academy Products</a></p> <br clear="left" /><br /><br /><br /><br /> <br /><a href="http://www.wineindustrysaleseducation.com">The WISE Academy</a> <br />The WISE Academy <a href="http://www.nexternal.com" title="shopping cart">shopping cart</a> powered by Nexternal