eCommerce Job Openings at Nexternal

Position:Account Manager


HighJump is a global provider of logistics, 3PL, transportation, warehouse, mobile fleet management, point of sales and eCommerce solutions. HighJump is a growth-oriented corporation and leading provider of end-to-end supply chain solutions for small to enterprise companies. Through a culture of innovation, HighJump strikes the perfect balance among client satisfaction, employee fulfillment and shareholder value through our accelerated services.

We have a full time position available for an Account Manager in our eCommerce platform division Nexternal, in New Canaan, CT. The Account Manager will be responsible for expanding and maintaining a particular territory or area of sales accounts. The successful candidate will drive company revenue by generating sales from existing customers all the while building and maintaining strong client relationships.


  • Cultivating and maintaining effective client relationships and ensuring overall customer satisfaction
  • Collaborate with customer contacts, up to and including senior level executives, in order to define needs and provide solutions
  • Provide input and assist in development of presentations and other marketing collateral
  • Pursue contract renewals
  • Conduct and develop quarterly and annual account reviews in order to effectively manage account lifecycles
  • Analyze, assess, and document client results to ensure customer needs are being met
  • Promote awareness of new products and services to accounts


  • Bachelor's Degree
  • Working knowledge of eCommerce, social media, and search engine optimization (SEO) principles
  • Excellent communication skills both verbal and written
  • Ability to work well individually, as well as part of a team
  • Comfortable working in a small entrepreneurial, fast-paced environment
  • Ability to interact with others and exhibit a positive attitude
  • Experience running an online retail company is a huge plus, but not a requirement
  • Skilled at assessing client needs, developing proposals, and delivering solutionsM
  • Knowledge of sales principles, methods, practices, and techniques
  • Strong problem identification and resolution skills
  • eCommerce and online marketing experience is a huge plus

This ideal candidate is intelligent, personable, hardworking, creative, punctual, proficient on the Internet, and is a motivated self-starter with a strong problem solving abilities. Communication skills, time-management, desire to continuously learn and the ability to think on one's feet are essential. This position requires a person who takes pride in the commitment to their customers while exercising a high degree of professionalism.

We offer competitive compensation and excellent company benefits. If you have the desired credentials, please apply by visiting our website at While we thank all of those who apply, please note that we will only be contacting those selected for an interview. No phone calls or agencies please.