I would like to get our company set up on the Foundry platform along with the Pulse module, the reporting product which replaces the Nexternal Dashboard. What are the next steps?
Adobe has retired Flash altogether, so the dashboard in your OMS no longer reflects charts and graphs.
Some time in mid January, we will begin to create client access to Foundry and the Pulse module, which replaces the Dashboard as a free upgrade, and you’ll love it! You’ll also be able to use Nexternal from within Foundry, so it will be a single login for all of your TrueCommerce products, which will be very efficient.
We will grant access to Foundry and Pulse as fast as we can, and hope to get you set up by the end of January.
In the meantime, if you need to know how to create reports from within the Nexternal platform for data you’re used to seeing in the dashboard, please contact your account manager or support (as specified at the top of the Settings section in your OMS), or open a support ticket to ask about how to run specific reports for dashboard data that you need, and we will send directions.
Also, if you have an iPhone, be sure to download our DashBoard Plus app, on which you can see much of the information you used to see on the desktop DashBoard. You can even set it to "Cha Ching" every time you get an order!