With regard to split orders, how can we charge the customer for only the items that are available to ship without having to charge the whole order amount including items that are on backordered/unavailable?
Click on the order number, then click on Credit Card Terminal button at bottom of the page. Depending on whether you pre-authorize, click on either Prior Auth Capture or Auth Capture. Then, select "Other Amount" and enter the designated amount you want to capture at that time, then select Submit. When you are ready to capture the rest of the order amount, go back to Transaction Terminal and select Full Amount Outstanding or Other Amount if necessary.