When I refund money to a customer does it send them an email to let them know? How can I set this up?
Response:
An automatic email is not sent to the customer when an order is refunded. However, you are able to describe the refund in the Comments field toward the bottom of the order detail page. Be sure to check the 'Display to Customer' box and use the Customer Emails tab at the bottom of the screen to send an Update Email, which will include your comments about the refund.
We take your privacy seriously. The information you submit in this form will only be used to set up your free trial and correspond with you about the Nexternal eCommerce Platform. We will never sell it to a third party.
We take your privacy seriously. The information you submit in this form will only be used to correspond with you about the Nexternal eCommerce Platform. We will never sell it to a third party.
The email address you submit in this form will only be used subscribe you to our bimonthly eCommerce tips. We will not use your email address for anything else, and we will never sell it to a third party. We dislike spam as much as you do, and we take your privacy seriously. You can be removed from our list by clicking the unsubscribe button at the bottom of any email.
