FedEx Total Commodities Weight is Greater than the Package or Shipment Weight
I am trying to process a FedEx® International Priority shipment and the label won't generate or print. I got the following error: "total commodities weight is greater than the package or shipment weight". I checked the weight on all the products. Total weight seems to be calculating correctly. It is only a 1.1 lb package. What do I do?
While Nexternal allows your weights to be very precise, FedEx only allows one decimal position when weights are specified, so this is a case of roundoff error that we cannot prevent. You can prevent this problem by 1) specifying your product weights to only one decimal position, or 2) editing the shipment to increase the weight (round up).