How do we adjust setting for number of allowable characters for "ship-to address"?
Go to Settings / Site Options (Edit). There is a field called "Maximum Ship Chars". You may, if you wish, specify the maximum number of characters to accept in any Ship To Address Line 1, Ship To Address Line 2, or Ship To Address Company Name field. The default maximum is 100 characters, and any maximum value entered may not exceed 100. The maximum applies only to Ship To Addresses and not to Bill To Addresses, or to any other address.
Tip: UPS Shipping (Settings/Compatible Software) imposes a limit of 35 characters on any Ship To Address line, and thus 35 may be an appropriate maximum if you are using UPS Shipping. Otherwise, Nexternal recommends not using this feature unless you have a compelling reason to do so.