The "IP address does not match the billing address" error is coming up for a customer who is out of the country right now. He still wants to order - how do I proceed?
Response:
This is not an error - it is a fraud warning. It is to alert you that there MAY be a problem which you may want to investigate before processing. If you wish to process the order because you know it is not a fraud issue, then ignore the warning and proceed as usual.
