declined credit cards report contact customers batch wine club declines
I just ran a batch of orders and have lots of declined credit cards. What is the best way to contact these customers?
You can pull a declined Credit Card report and then send an email to those specific people. Here are the steps: navigate to orders>advance search>order search and then search by date you generated the batch order and Billing status "declined" Then, click on Mail Wizard and select Results of Current Search and your contact criteria.