Is there a way to view transaction history regarding customer information; i.e. when was customer information entered in the system and by whom? Was it edited and by whom?
The system does not maintain a step by step transaction history of these items. However, if you navigate to the customers section in your Order Management System, and click on the last name of the customer in question, it will take you to a summary page of the customer record, which, under Customer History, does in fact reflect the date the customer record was created and by whom, as well as the date on which the customer record was last updated, and by whom.