Do you have an credit card auto update option? Is there a way to send an email to customers that have an expired credit card?
Response:
We don't have an auto update on credit cards, but you can send an email through our mail wizard for people with expired or expiring credit cards. Go to Customers, click on Advanced Search/sort (upper right corner), leave the radio button clicked at Customer Search, and hit Next. Pull down to select the preferred credit card expiration dates (for example, if it's April, 2016, you'll want the first pull down to say "any" and the second pull down to say March, 2016), then click search at the bottom of the page. You can then click Mail Wizard at the top to send an email. Make sure your criteria is "Results of Current Search" when choosing who you are sending the email to.
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We take your privacy seriously. The information you submit in this form will only be used to correspond with you about the Nexternal eCommerce Platform. We will never sell it to a third party.
The email address you submit in this form will only be used subscribe you to our bimonthly eCommerce tips. We will not use your email address for anything else, and we will never sell it to a third party. We dislike spam as much as you do, and we take your privacy seriously. You can be removed from our list by clicking the unsubscribe button at the bottom of any email.
