How do I create a second label for an order on which I've already created a label?
Response:
In order to create a second label you'll need to delete the first label. To delete the label you've already created, hit the shipping labels button at the bottom of the order summary page, then hit the VOID text link on the right.
This will delete the label and the tracking numbers, and will restore the order status to unshipped. Then you will be able to create a second label. Remember that in settings/boolean options, your shipped label is turned on, so when you create the second label the customer will be notified that the package has shipped or will ship (depending upon the date you put on the label)
We take your privacy seriously. The information you submit in this form will only be used to set up your free trial and correspond with you about the Nexternal eCommerce Platform. We will never sell it to a third party.
We take your privacy seriously. The information you submit in this form will only be used to correspond with you about the Nexternal eCommerce Platform. We will never sell it to a third party.
The email address you submit in this form will only be used subscribe you to our bimonthly eCommerce tips. We will not use your email address for anything else, and we will never sell it to a third party. We dislike spam as much as you do, and we take your privacy seriously. You can be removed from our list by clicking the unsubscribe button at the bottom of any email.
