Nexternal eCommerce Platform Knowledge Base
Credit Card Processing
Customers / Mail Wizard
Settings / Billing Options
Settings / Compatible Software
Settings / General Information
Settings / Security Settings
Settings / Shipping
Settings / Taxes
Settings-Policies, Addenda and Disclaimers
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Does Nexternal offer an Abandoned Cart solution?
I am moving to Nexternal from another platform. Can Nexternal set up 301 redirects for my old store pages? Can I set up a .htaccess file to my Nexternal store to facilitate 301 redirects?
Will Nexternal support Apple Pay?
How do I disable and discontinue using "Add to My Registry"?
I would like to display some information about my customer's cart on my homepage. Can you provide me with some sample code as a starting point?
I would like to subscribe a customer to a product that is visible by customer type, and he belongs to the wrong customer type. Can I do this without changing his customer type? And will there be any problem with the subscription orders every month?
How do I remove the "Tell a Friend About This Product" link from product pages?
How can I A/B test some variations of my store to see which design is more effective.
I forgot the URL for the login page to my Nexternal Order Management System - where can I log in?
Is there an option for a gift message?
I am having trouble with placing orders internally. I have heard I should clear my cache. How do I do that?
How can I adjust the pause when the order confirmation number is displayed at the end of the order? The current pause is too short for our customers before they are returned to our home page.
I've made a change in my order management system and I can't see it in the front end of my Nexternal store. What is the problem?
I am optimizing my image file names for search engines, and some of them are somewhat long. Is there a character limit for my image file names?
What is the password field for in the Vendor record form?