Nexternal eCommerce Platform Knowledge Base
Credit Card Processing
Customers / Mail Wizard
Settings / Billing Options
Settings / Compatible Software
Settings / General Information
Settings / Security Settings
Settings / Shipping
Settings / Taxes
Settings-Policies, Addenda and Disclaimers
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Is there a setting to overide credit card security codes during oms order entry?
How do I configure the system so an order will not appear in my OMS if the Credit Card is unauthorized or declined? I have also had a few orders where a general error is given (invalid configuration with the processor) and it appears in my OMS as Unbilled.
I am trying to print a FedEx International Shipment and the “Shipping Labels” button is missing from the order detail screen.
What is the explanations for the letters that come up after a credit card transaction? i.e. P, U, Y, Z, N, B, A, S.
What is the best way to move order data from my Nexternal Order Management System into ShipCompliant?
How do I turn on the currency converter for my Nexternal store / display foreign currency?
Is there any way to set "Stealth postage" as the default for USPS shipping labels?
I entered my Google Analytics account number into the required box but do not see any data in my Google Analytics interface. Is there a delay?
Where do I input my Google Analytics account number in the Order Management System?
How can I create customs forms for international USPS shipping labels?
I am using Google Analytics (Settings/Policies, Addendums, and Disclaimers in the Order Management System) and my Google Analytics software shows fewer orders for last week than my Order Management System. Why might this happen?
When a customer's credit card is declined do they receive an email?