Nexternal eCommerce Platform Knowledge Base
Credit Card Processing
Customers / Mail Wizard
Settings / Billing Options
Settings / Compatible Software
Settings / General Information
Settings / Security Settings
Settings / Shipping
Settings / Taxes
Settings-Policies, Addenda and Disclaimers
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Is there a way to edit the meta title and description of a product page?
I have been notified by my freight forwarder that I am to charge 20% VAT to all orders being shipped to the UK as of January, 2021 I only see options to amend sales tax in the US and Canada. How do I go about automatically charging this amount via settings?
I would like to get our company set up on the Foundry platform along with the Pulse module, the reporting product which replaces the Nexternal Dashboard. What are the next steps?
Is there a way to include a tip option for consumers purchasing bottles on our website?
How do I get .jnlp Thermal Shipping Labels to open in the Java Web Smart application by default?
What is Express Order and How and Where is the Express Order functionality enabled?
When a new customer signs up for an account, I want an autogenerated email to be sent "Welcome blah blah". Is this possible?
What is the difference between subscriptions and club orders, and would using subscriptions for clubs be beneficial?
What emails do "Additional Notification Recipients"receive?
How do i delete multiple customer accounts that are inactive?
Can I use FedEx OneRate with the Nexternal platform?
Hello! How can I make it so customers can change and customize their wine club order after I have created it?
Am I able to send a quote to a customer?
In the process of setting up my Google Merchant Center and Google Shopping Automated Data Feed, I was asked to enter my "File URL" under Google Merchant Center > Settings > Fetch Schedule. What "File URL" should I enter into Google Merchant Center?
I recently had a customer pick up product that was ordered to be shipped. Is there a way to add an "order status" line item aka "Picked Up" or "Processed" or "Complete", so they wouldn't get the automated shipped email?