Nexternal eCommerce Platform Knowledge Base
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Hello! I am trying to figure out how I can make it so customers can change their wine club order after I have created it, is this possible? Thank you!
Am I able to send a quote to a customer
In the process of setting up my Google Merchant Center and Google Shopping Automated Data Feed, I was asked to enter my "File URL" under Google Merchant Center > Settings > Fetch Schedule. What "File URL" should I enter into Google Merchant Center?
If I remove a product from being available for subscription will previous subscriptions to that product stop or how can I keep existing subscribers active and not take on new subscribers?
I need to stop customers from being notified by system email when their CC needs updating. AND / OR shutting off all subscriptions during the time period we cannot ship out because of the COVID19 virus.
how do I get total sales for a specified date range?
How can I search amount of sales last year for a particular product?
Do any of your clients work with the eCommerce platform Emma? It requires an open API for it to work directly with Nexternal. I was wondering if this was something straight forward to do.
Hi, how would we set up a coupon code for a "buy one, get one 1/2 off" promotion?
How do I run an Order Search report to see orders where I have added a tag?
How do I add an extra charge to orders when a customers use a credit card?
Can I edit a current order's item number to be a different item number, or do i have to cancel the current order and reenter as different order. In other words, how do I modify the line items in an order that's already been placed?
We have added a new customer custom field that is now required. Is there a way to bulk edit this field for all the customers who existed prior to creating this required custom field?
Can Gift Certificates be sent anonymously? How can a customer purchase a gift certificate secretly for someone else?
In Categories, then once clicked on a Category, and the section where you can change the order it shows - what is the difference between "Change Order" and "Change Engage Order"