Nexternal eCommerce Platform Knowledge Base
Credit Card Processing
Customers / Mail Wizard
Settings / Billing Options
Settings / Compatible Software
Settings / General Information
Settings / Security Settings
Settings / Shipping
Settings / Taxes
Settings-Policies, Addenda and Disclaimers
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How do we make the FedEx label have an adult signature required?
How do I change the amount of the Facebook Sharing discount?
If I'm pushing a segmented list from Nexternal to MailChimp, will it only push customers who have opted-in to join the mailing list?
Our customer's have the option to opt-in to join our mailing list when checking out or creating an account. Based on tutorial video, it seems that after checking this box, Nexternal will automatically push "updated customer..information" every 10 minutes to MailChimp. Does this mean that every 10 minutes, . . .
My Indirect Signature Option doesn't appear to be working. If I look at the package Details on my Fed Ex Ground shipment, it says "Signature Option: Unspecified".
I am using ShipCompliant with my Nexternal storefront. I have set my wine club sign-up in Nexternal as a product. Do I need to set this product up in ShipCompliant as well? If so, what setting should the product have?
I am attempting to configure my system to print thermal shipping labels. It seems like it should be working, but labels are not printing out. What advice can you offer me?
Can you give me the Web Service URL and Web Service Namespace to integrate VinNow with Nexternal?
When someone click on the Facebook Like button in my store, the word "error" appears. What am I doing wrong.
Sometimes when my customers click the Facebook Like Button, the image posted to their newsfeed is not the product image. How can I ensure it is always the relevant product image.
I would like to ship via USPS's Global Express Guaranteed® (GXG) shipping method, but am having a difficult time getting real time rates to display. Are there any special configuration options I should know about?
My USPS shipping labels, created via the Endicia Label Server (Settings/Compatible Software/Online Shipping Tools), are printing without a postage bar code. How can I get them to print with postage included?
Can I integrate salesforce with the store? If so how.
How do I configure my Nexternal store to work with Facebook Insights?
How do I integrate Facebook, Twitter, and other social media options with my Nexternal storefront?