Nexternal eCommerce Platform Knowledge Base
Credit Card Processing
Customers / Mail Wizard
Settings / Billing Options
Settings / Compatible Software
Settings / General Information
Settings / Security Settings
Settings / Shipping
Settings / Taxes
Settings-Policies, Addenda and Disclaimers
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I set up reviews and requested the approvals. Do I see the incoming reviews in the Order Management System only, or can they be emailed to 2 or 3 people?
Is it possible to pull a report that shows all states we can ship to and sales tax applicable to that State?
How do we change the limit on the amount of postage we can purchase per tranaction thru Endicia?
When I try to configure my CNAME/Domain Alias with my domain hosting company, it asks for an IP address to point the CNAME to instead of the www.nexternal.com URL. What is this IP Address I can use?
How do I activate product reviews?
Where do I find explanation of BtoB?
I uploaded a .jpg file to the Order Management System. It displays fine in Firefox, however, I am unable to view it in Internet Explorer (IE). What can I do to make it viewable in Internet Explorer?
I am trying to verify my online store with Google Webmaster Tools. It gives me the option to either upload an html file or insert a meta tag within my storefront. What is the best way to verify my Nexternal store with Google Webmaster Tools?
Can I create a custom form for use in Product and Category Descriptions in Nexternal.NET?
The time date stamp is not in line with out time zone here in Louisville KY. How do we change to have accurate time stamping for messages?
How do I set up my CNAME and Domain Alias with GoDaddy to work with the Nexternal system?
Shopzilla is asking me to put a tracking code on my receipt page. Is this already set up or can I edit this page myself to add the script?
I have been receiving messages saying that my session has timed out due to over an hour of inactivity when I have been recently active in my Order Management System. This tends to happen after I open a new tab in my browser. Could there be something wrong with my browser settings?
I have bookmarked my Order Management System in Firefox 3 using the "Add To Favorites" button on the Order Management Login Screen. When I select Bookmarks and choose my Order Management System, it loads in a Firefox sidebar. How do I make it load on the entire screen?