Nexternal eCommerce Platform Knowledge Base
Credit Card Processing
Customers / Mail Wizard
Settings / Billing Options
Settings / Compatible Software
Settings / General Information
Settings / Security Settings
Settings / Shipping
Settings / Taxes
Settings-Policies, Addenda and Disclaimers
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Is there a way to use two shipping cost calculations? e.g. Unit price for certain products or categories and a tiered pricing method for others?
How can I offer free shipping?
When using the multiple "ship from" feature, how do I associate a product with a ship from address. Many of my products are drop-shipped from different sources.
Under compatible software there is a red X next to Use UPS Shipping. Why is this and how do we go about removing the red X so that we may select this option?
We are looking to change our shipping costs in the store from a flat rate to the UPS Rates & Service Selection. Is this a good choice to resolve a problem we had of finding a way to accurately charge shipping for a bulky item? I believe we are already signed up for the UPS online tools, if so where . . .
When a shipping rate is determined via the UPS Rates & Service Selection Tool, is it possible to include C.O.D. charges?
Is there a way to allow only US orders?
How do I activate UPS shipping in Nexternal, so that I can pull live rates, ship packages, and print shipping labels?
Can the UPS OnLine
Tools be used to ship packages to Canada?
How do I add a shipping & handling charge to all orders?
How do I offer free shipping on all orders above $25?
How do I setup in-store pickup?
How do I create, edit, delete states (restricted states) which will accept specific products (restricted products)?
How do I calculate shipping charges via UPS automatically?
How do I add additional shipping methods to my store?