Nexternal eCommerce Platform Knowledge Base
Credit Card Processing
Customers / Mail Wizard
Settings / Billing Options
Settings / Compatible Software
Settings / General Information
Settings / Security Settings
Settings / Shipping
Settings / Taxes
Settings-Policies, Addenda and Disclaimers
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Our company is located in the Eastern Time Zone. How can I set the system to record data with an EST time stamp (currently, all transactions are logged in PST)?
When I use Internet Explorer 7 in the Order Management System and attempt to change an order status, a yellow bar appears with the message, "The website is using a scripted window to ask you for information. If you trust this website, click here to allow scripted windows". How can I configure my browser . . .
I would like to link to the "My Account" section directly from the home page. What link should I use?
What is the best way to implement Google AdWords conversion code in my Nexternal system?
When I execute a search in the Order Management System, are there any wildcard characters that can be used?
I have a large catalog and my online store is running slower than I would like. What can be done to speed it up?
How do I remove the free gift card option?
How do I setup Vendors?
How do I speak with a customer support representative?
How can I create a link that will display the results of a search?
How do I edit the automated response emails?