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How can I issue a gift certificate to a customer without a purchase? Example: How to issue an e-gift certifcate to a raffle winner.

When I attempt to open an Excel Product Export (Products/Export in the Order Management System) I receive an error message similar to: Errors were detected in file ... .xls The following is a list of repairs ... How can I resolve this problem?

I would like to change the look of the stars graphic associated with product reviews. How is that done?

Is there any way to update inventory numbers each day by import from Quickbooks once purchased items are received?

For SEO, how can I change the title of a category page? Currently the title is the name of the category on the top, but I'd like to add specifc keywords to the titles on individual categories. Thanks, Drew

How do I restrict the visibility of my products to certain customer types?

How do I set up a privacy policy page for the store?

How can I discount a real time rate returned by a shipping carrier via the Online Shipping Tools?

Does Nexternal support RSS?

When I try to create an Endicia label I get the following error: Your Endicia label could not be created for the following reason: Missing or invalid data element. FromPhone How can I fix this?

How do I refund an Endicia Shipping Label?

Is there a way to run a report of packing slips for "in process" orders?

I have been receiving messages saying that my session has timed out due to over an hour of inactivity when I have been recently active in my Order Management System. This tends to happen after I open a new tab in my browser. Could there be something wrong with my browser settings?

I have bookmarked my Order Management System in Firefox 3 using the "Add To Favorites" button on the Order Management Login Screen. When I select Bookmarks and choose my Order Management System, it loads in a Firefox sidebar. How do I make it load on the entire screen?

How do create a coupon for free shipping?