Nexternal eCommerce Platform Knowledge Base
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Why does the option field for "Available" not export with the rest of the attributes in product export? For example, "Default" does. My SKU's have many many option choices and it would be quicker and easier to mark them and then import it back into the system.
Why, when I export my live products out to an Excel spreadsheet, does the Long Description data in some of the product records come in as a long line of ###### marks, in stead of readable letters and numbers?
Why aren't all of my products showing up in the Google marketplace feed?
When I attempt to open an Excel Product Export (Products/Export in the Order Management System) I receive an error message similar to: Errors were detected in file ... .xls The following is a list of repairs ... How can I resolve this problem?
Is there a way to export customers with orders, while excluding everyone without orders?
What should I do if I am consistently unable to successfully export my products, orders, or customers to Excel?
Can I include full credit card numbers in Excel-format and Access-format exports?
What is the procedure for utilizing the Search Engine Friendly Catalog?
How can I map a product with attributes in my store to an item with sub-items in Quickbooks?
Where can I find Customer Custom Field information in an Excel Order Export?
How does Nexternal differentiate between invoices and sales orders when importing into QuickBooks via the .iif file?
How can I export our customer database to Excel?
How can I export the product list for backup purposes?
Are orders deleted from the system when they are exported?
When exporting order and customer info from my Order Management System to QuickBooks, how do I prevent existing customers' new orders from over-writing their existing information?