Nexternal Solutions On-Screen Shopping Cart
The storefront side of Nexternal's e-commerce software uses an always on-screen shopping cart. There are many advantages using Nexternal's persistent shopping cart including:
- The customer can see what is in their shopping cart at all times during the ordering process, eliminating confusion and adding comfort.
- The customer can modify the contents of the shopping cart at all times.
- When an item is added to the shopping cart, only the shopping cart refreshes - not the entire screen. This provides a faster response and eliminates confusion. Most shopping carts take customers to a separate screen and have the customer click continue. Often times then the customer does not know where they are being directed which creates shopper frustration.
- Nexternal's shopping cart software retains the contents of the customer's cart for up to one month. If a customer begins shopping at a merchant's online store and gets interrupted, they can return within 30 days and still see the contents of their cart.
- Within the always on screen shopping cart, customers have the option of calculating shipping and sales tax at anytime. This provides great convenience and reduces abandonment.
- Every product within the shopping cart is a hyperlink back to the relevant product detail screen. Should a customer forget the details of an item they can easily link to the product page.
- When products are on sale or coupons are used, savings are highlighted in the shopping cart making customers feel even better about making a purchase. Customers can also enter coupons at anytime.
- Nexternal's shopping cart software supports a multiple ship to scenario. Customers can build separate shopping carts for each ship to location.
If you are interested in learning more about how your company can utilize Nexternal's ecommerce software, please call 800-914-6161.
"The checkout process is very close to perfect. Our units per transaction have improved, and orders overall have a broader variety of products within them."
Kristoffer Nielsen
Wellfx.com
Lebanon, NH

