Nexternal | WooCommerce | |
WordPress Friendly | Yes. | Yes. |
Dedicated Account Manager Watch the Video |
Yes. Dedicated Customer Service Rep. Unlimited support. | No phone or email support. Online forums only. |
Setup / Installation Watch the Video |
Turnkey. | Highly technical. |
Amazon Marketplace Integration Watch the Video |
Yes. Sell products on Amazon.com. Automatically pull orders into Nexternal. | Not Available. |
Single Database iPad Point of Sale (POS)) |
Yes, using ourTrueCommerce Engage ($) app | No. |
Product Image Zoom Watch the Video |
Yes. The zoom works well on both traditional and tablet computers. | No. Must rely on 3rd party app ($). |
Always Onscreen Shopping Cart Watch the Video |
Yes. | No. Customer must click back and forth to keep shopping. |
Integrated Shipping Watch the Video |
Yes. Real-time rates, label creation, and tracking with all major carriers. | No. Must rely on 3rd party app ($). |
Preferred Delivery Date Watch the Video |
Yes. | No. |
Turnkey Salesforce.com Integration Watch the Video |
Yes. | No. Must rely on 3rd party app ($). |
MailChimp Integration Watch the Video |
Yes. | No. Must rely on 3rd party app ($). |
Supports Multiple In Store Pickup Locations Watch the Video |
Yes. | No. Must rely on 3rd party app ($). |
Subscription Management (Recurring Orders) Watch the Video |
Yes. | Additional App Needed ($). |
Quote Generation and Activation | Yes. | No. |
Loyalty Program | Yes. Native to online store and mobile point-of-sale system ($). | Additional Fee ($). |
Automated Review Reminders | Yes. | Yes. |
Dashboard Plus for iPhone/iPad | Yes. | iOS Dashboard app not available. |
Security | Managed by Nexternal. | Responsibility of Merchant. |
Backups | Managed by Nexternal. | Responsibility of Merchant or Web Host. |
Reliability | Nexternal hosts and maintains the application with 24/7 monitoring. | WooCommerce is hosted by a third party. Reliability varies. |
Load Balancing | Yes. | No, software sits on a single server. |
Software Updates | Automatic and frequent. | Merchant must download and install. |
Direct Checkout | Yes. | No. |
Marketplace Feeds | Automated - run daily. | No. Must rely on 3rd party app ($). |
Affiliate Program | Included. | No. Must rely on 3rd party app ($). |
Multiple Ship To | Yes. | No. Must rely on 3rd party app ($). |
Inventory Kits/Product Bundles | Supported | No. Must rely on 3rd party app ($). |
Trust Guard | Yes. Scanned daily. Merchants can display badge. | Not included with WooCommerce. |
Security Certificate | Included. | Separate charge. |
Multiple Back Office Access Levels | Yes. 7 different access levels. | Only 2 Access Level Available. |
Single Click Reorder | Yes. Quick reordering for return customers. | Not Available. |
Avalara Tax Service Integration | Yes. Pull Avalara Tax Rates. Have Avalara submit taxes. | Not available. |
Integration Capabilities | Yes. Nexternal offers an XML Toolset for real-time data integration. | No. Must rely on 3rd party app ($). |
QuickBooks Integration | Yes. .iif Export Available or real time via TrueCommerce Connect. | No. |
Currency Converter | Yes. Exchange Rates Automatically Updated. | No. Must rely on 3rd party app ($). |
Product Pricing by Customer Type | Yes. | Not Available. |