Nexternal vs. MIVA Merchant
| Criteria | Nexternal | MIVA Merchant |
| Setup | Turnkey. | Technical. |
| Customer Service | Yes. Dedicated Account Manager. Unlimited support. | Yes. Phone support available. |
| Software Updates | Automatic and frequent. | Merchant must download and install. |
| Load Balancing | Yes. | No, software sits on a single server. |
| Search Engine Friendly Catalog | Included. | Add on module. |
| Comparison Shopping Marketplace Feeds | Generated and uploaded automatically every day. | Add on module, no auto feed. |
| Direct Checkout | Yes. | No. |
| Create Shipping Labels | Yes. Create UPS, FedEx, USPS, or DHL Labels from Order Management System. | Not available within MIVA Merchant Application. |
| Integration Capabilities | Nexternal offers an XML Toolset for real-time data integration. | MIVA Merchant does not offer XML Tools. |
| Always On Screen Shopping Cart | Yes | No. |
| Multiple Ship To | Customers can place one orders and ship items to multiple locations | MIVA Merchant does not support multiple ship to locations. |
| Graphical Dashboard | Yes. | No. |
| Hacker Safe / Scan Alert | Included with shopping cart | Not included. |
| Security Certificate | Included. | Not included. |
| Bulk Email Wizard | Included. | Extra service |
| QuickBooks Integration | Included. | Add on module. |
| Reliability | Nexternal hosts and maintains the application with 24/7 monitoring | MIVA Merchant is hosted by a third party. Reliability varies. |
| Product Pricing by Customer Type | Included | Included. |
MIVA Merchant is a Trademark of MIVA Merchant.
This comparison is produced and hosted by Nexternal Solutions.
The information on this page was believed to be correct as of 11/13/2007. To report an error or discrepancy, please email
