Nexternal vs. ShopSite
| Criteria | Nexternal | ShopSite |
| Customer Service | Yes. Dedicated Nexternal Account Manager. Unlimited support. | Provided by 3rd Party Hosting Company. Forums Available. |
| Software Updates | Automatic and frequent. | Installed by Shopsite Hosting Partners. |
| Load Balancing | Yes. | No, ShopSite Resides on a Single Server. |
| Create Shipping Labels | Yes. Create UPS, FedEx, USPS, or DHL Labels from Order Management System. | Not Available Within ShopSite Application. |
| Bulk Email Wizard | Included. | Add-on Module (Additional Fees). |
| Hacker Safe / Scan Alert | Included with Shopping Cart. | Not Included. |
| Security Certificate | Included. | Not Included. |
| Direct Checkout | Yes. | No. |
| Always On Screen Shopping Cart | Yes. | Mini Cart in ShopSite Pro Version Only. |
| Reliability | Nexternal Hosts and Maintains the Application with 24/7 monitoring. | ShopSite is Hosted by a 3rd Party. Reliability Varies. |
| Currency Converter | Yes. Exchange Rates Automatically Updated. | Yes. Exchange Rates Manually Updated. |
| Comparison Shopping Marketplace Feeds | Generated and Uploaded Automatically Daily. | Google Product Search. |
| QuickBooks Integration | Included. | Add-on Module. |
| Multiple Ship To | Customers can Place One Order and Ship Items to Multiple Locations. | ShopSite does not support Multiple Ship to Locations. |
| Integration Capabilities | Nexternal offers an XML Toolset for real-time data integration. | ShopSite offers and Order API. |
| Customer Select Preferred Delivery Date | Yes. | No. |
| Instock Notification | Yes. Emails customer when backordered products are in stock. | No. |
| Product Reviews and Ratings | Yes. | 3rd Party Add-On Module. |
| Support for Inventory Kits or Product Bundles | Yes. | Not Available with ShopSite. |
| Drop Ship Feature | Yes. | 3rd Party Add-On Module. |
| Inventory & Weight by SKU | Yes. | Not Available for Products with Attributes. |
| Tax Rates | Use Rates From Tax Data Systems or Specify Own. | Manually Entered. |
| Admin Access Levels | 7 Levels of Access. | 1 Access Level. |
ShopSite is a Trademark of ShopSite, Inc.
This comparison is produced and hosted by Nexternal Solutions.
The information on this page was believed to be correct as of 6/6/2008. To report an error or discrepancy, please email
"Nexternal lets us define the user experience in our store. It's very important for us to make the customer feel comfortable, and by allowing us design flexibility, our customers still feel right at home, like they've never left the Ibis site."
Scot Nicol
Ibis Cycles
Aptos, CA