Nexternal vs. Squirrelcart
Are you looking to upgrade from Squirrelcart?
| Criteria | Nexternal | Squirrelcart |
| Customer Service | Yes. Dedicated Customer Service Rep. Unlimited support. | No phone or email support. Online Help Desk Costs Extra. |
| Setup | Turnkey. | Technical knowledge required. |
| Security | Managed by Nexternal. | Responsibility of Merchant |
| Backups | Managed by Nexternal. | Responsibility of Merchant or Web Host |
| Reliability | Nexternal hosts and maintains the application with 24/7 monitoring | Squirrelcart is hosted by a third party. Reliability varies. |
| Load Balancing | Yes. | No, software sits on a single server. |
| Software Updates | Automatic and frequent. | Merchant must download and install Squirrelcart updates. |
| Always On Screen Shopping Cart | Yes. | No. |
| Direct Checkout | Yes. | No. |
| Integrated Shipping | Yes. Real-time rates, label creation, and tracking with all major carriers. | Real-Time rates. Label creation for FedEx Only. |
| Comparison Shopping Marketplace Feeds | Yes. Automated - Run Daily | No. Must Manually Create and Submit Data Files. |
| Dashboard | Yes. | No. |
| Drop-Ship Module | Yes. | No. |
| Batch Order Processing | Yes. | No. |
| Affiliate Program | Included. | Would need to use 3rd Party Affiliate Program |
| Multiple Ship To Address | Yes. | No. |
| Preferred Delivery Date Selection | Yes. | No. |
| Inventory Kits/Product Bundles | Supported | Not Supported. |
| HackerSafe / Scan Alert | Included with shopping cart | Not included. |
| Security Certificate | Included. | Separate Charge. |
| Reporting | Robust. | Limited. |
| Currency Converter | Yes. | No. |
| Multiple Customer Types | Yes. Control Product Visibility and Pricing by Type. | Yes. Product Pricing by Type but not Visibility. |
| Bulk Mail Wizard | Yes. | No. |
| eGift Certificates | Yes. | No. |
| Search Engine Friendly Catalog | Yes. Automatically create static SEF Pages. | No. |
| QuickBooks Integration | Yes. Creates QB .iff file of Order Data. | No. |
| Customer Reviews and Ratings | Yes. | No. |
| Order Export | Yes. QuickBooks, Access, Excel, MYOB | No. |
Squirrelcart is a Trademark of Lighthouse Development.
This comparison is produced and hosted by Nexternal Solutions.
The Squirrelcart comparison information on this page was believed to be correct as of 2/4/2009. Information was collected from Squirrelcart's website (www.squirrelcart.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email
"Order processing - excellent. Product catalog - excellent. Reporting - excellent. Marketing - excellent. Account executive - AWESOME! Give us A+++++ support. Always has a solution for our issues."
David OBrien
Gallade Chemical
Santa Ana, CA
