Magento
Nexternal Overview1 minute 49 seconds
Geno Marcovici - Hair Genesis“As the director of an eCommerce website, I have had the experience in using the Magento shop cart and also the Nexternal shop cart. My company's situation may not be typical, but I found that Magento left much to be desired. While tied to Magento, my website was constantly subject to hacking and crashing. This persisted, unresolved for more than a solid year.
Then, approximately three months ago we made the decision to switch service to Nexternal. Since that time, we have found that the hacking/crashing problem has ceased entirely. Moreover, we have been extremely pleased by the excellent customer support we've received from Nexternal. Comparing the two platforms, in my view Nexternal offers key advantages that Magento simply does not. ”
| Nexternal | Magento | |
Dedicated Account Manager Watch the Video  |
Yes. Dedicated Customer Service Rep. Unlimited support and training. | Support plans available starting at $500. |
Setup / Installation Watch the Video |
Turnkey. | Highly technical. Requires knowledge of PHP and server software installation. |
Create Shipping Labels? Watch the Video |
Yes. | No. |
Mobile Commerce Watch the Video |
Yes. Mobile Friendly Catalog & Checkout at no additional cost. | Yes. $800 Setup Fee per device. $70/month per device. |
Uses Rich Snippets on Product Pages for SEO Watch the Video |
Yes. Conforms with Schema.org Product format. | No. |
Dashboard Watch the Video |
Yes. | Yes. |
Drop Ship Feature Watch the Video |
Yes. | No. |
| Social Commerce (Tipping Point Sales)  Watch the Video |
Yes. | No. |
Turnkey Salesforce.com Integration Watch the Video |
Yes. | No. |
MailChimp Integration Watch the Video |
Yes. | Yes. |
| Dynamic Cart Messaging | Yes. Message in shopping cart can change based on price or number of items to encourage upsell. | No. |
| Dashboard Plus for iPhone/iPad | Yes. | iOS Dashboard app not available. |
| Includes Updated Tax Tables | Yes. | No. |
| Support for FedEx SmartPost | Yes, Rates and Labels. | No. |
| Supports In Store Pickup | Yes. | Add-on Module Needed. |
| Security | Managed by Nexternal. | Responsibility of Merchant. |
| PCI Compliance | Yes. | Depends on hosting environment configuration. |
| McAfee SECURE | Yes. Scanned daily. Merchants can display badge. | Not included with Magento. |
| Backups | Managed by Nexternal. Includes data backup to off-site location. | Responsibility of Merchant or Web Host. |
| Reliability | Nexternal hosts and maintains the application with 24/7 monitoring. | Magento is hosted by a third party. Reliability and speed vary depending upon host. |
| Load Balancing | Yes. | No, software sits on a single server. |
| Software Updates | Automatic and frequent. | Merchant must download and install. Can also pay Magento Professional Services. |
| Per Product Shipping Rate Overrides | Yes. | No. |
| Post Order Sharing on Facebook and Twitter | Yes. | No. |
| eGift Certificates | Yes. | No. |
| Marketplace Feeds | Automated - run daily. | Must manually create and submit data files. |
| Supports Multiple Ship From Locations | Yes. | No. |
| Batch Order Processing | Yes. | No. |
| Affiliate Program | Yes. | No. |
| Multiple Ship To | Yes. | Yes. |
| Customer Select Preferred Delivery Date | Yes. | No. |
| QuickBooks Integration | Order data can be exported to a QuickBooks .iif file. | Not Available. |
| Automated Review Reminders | Yes. | Must Purchase Seperate Module. |
| Product Inventory Kits/Bundles | Supported | Supported. |
| Security Certificate | Included. | Separate charge. |
Magento is a Trademark of Irubin Consulting Inc..
This comparison is produced and hosted by Nexternal. If you need a magento merchant account follow the link for a quote.
The Magento comparison information on this page was believed to be correct as of . Information was collected from Magento's website (www.magentocommerce.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email .