Criteria	Nexternal	MIVA Merchant
Dedicated Account Manager Watch the Video	Yes. Dedicated Account Manager. Unlimited support.	Yes. Phone support available.
Create Shipping Labels? Watch the Video	Yes. Create UPS, FedEx, USPS, or DHL Labels from Order Management System.	Not available within MIVA Merchant Application.
Facebook Like & Save Watch the Video	Yes.	No.
Always Onscreen Shopping Cart Watch the Video	Yes	No.
Dashboard Watch the Video	Yes.	No.
Uses Rich Snippets on Product Pages Watch the Video	Yes. Conforms with Schema.org Product format.	No.
Turnkey Salesforce.com Integration Watch the Video	Yes.	No.
Social Commerce (Tipping Point Sales) Watch the Video	Yes.	No.
MailChimp Integration Watch the Video	Yes.	Yes - available through 3rd party.
Setup	Turnkey.	Technical.
Multiple Ship To	Customers can place one orders and ship items to multiple locations	MIVA Merchant does not support multiple ship to locations.
Integration Capabilities	Nexternal offers an XML Toolset for real-time data integration.	MIVA Merchant does not offer XML Tools.
Automated Review Reminders	Yes.	Must Purchase Add-on Module.
Hacker Safe / Scan Alert	Included with shopping cart	Not included.
Security Certificate	Included.	Not included.
Bulk Email Wizard	Included.	Extra service
QuickBooks Integration	Included.	Add on module.
Reliability	Nexternal hosts and maintains the application with 24/7 monitoring	MIVA Merchant is hosted by a third party. Reliability varies.
Software Updates	Automatic and frequent.	Merchant must download and install.
Load Balancing	Yes.	No, software sits on a single server.
Comparison Shopping Marketplace Feeds	Generated and uploaded automatically every day.	Add on module, no auto feed.
Product Pricing by Customer Type	Included	Included.
Direct Checkout	Yes.	No.

MIVA Merchant is a Trademark of MIVA Merchant.

This comparison is produced and hosted by Nexternal Solutions.

The Miva Merchant comparison information on this page was believed to be correct as of 1/25/2012. Information was collected from Miva Merchant's website (www.mivamerchant.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email