"The feedback so far has been that our new Nexternal store is much easier to navigate through than our old Miva Merchant one. "
Pat Baker, SaratogaSupplements.com

Criteria	Nexternal	MIVA Merchant
Setup	Turnkey.	Technical.
Customer Service	Yes. Dedicated Account Manager. Unlimited support.	Yes. Phone support available.
Software Updates	Automatic and frequent.	Merchant must download and install.
Load Balancing	Yes.	No, software sits on a single server.
Search Engine Friendly Catalog	Included.	Add on module.
Comparison Shopping Marketplace Feeds	Generated and uploaded automatically every day.	Add on module, no auto feed.
Direct Checkout	Yes.	No.
Create Shipping Labels	Yes. Create UPS, FedEx, USPS, or DHL Labels from Order Management System.	Not available within MIVA Merchant Application.
Integration Capabilities	Nexternal offers an XML Toolset for real-time data integration.	MIVA Merchant does not offer XML Tools.
Always On Screen Shopping Cart	Yes	No.
Multiple Ship To	Customers can place one orders and ship items to multiple locations	MIVA Merchant does not support multiple ship to locations.
Graphical Dashboard	Yes.	No.
Hacker Safe / Scan Alert	Included with shopping cart	Not included.
Security Certificate	Included.	Not included.
Bulk Email Wizard	Included.	Extra service
QuickBooks Integration	Included.	Add on module.
Reliability	Nexternal hosts and maintains the application with 24/7 monitoring	MIVA Merchant is hosted by a third party. Reliability varies.
Product Pricing by Customer Type	Included	Included.

MIVA Merchant is a Trademark of MIVA Merchant.

This comparison is produced and hosted by Nexternal Solutions.

The Miva Merchant comparison information on this page was believed to be correct as of 8/11/2009. Information was collected from Miva Merchant's website (www.mivamerchant.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email