MIVA Merchant

 vs. Nexternal
The feedback so far has been that our new Nexternal store is much easier to navigate through than our old Miva Merchant one.


Criteria Nexternal MIVA Merchant
Dedicated Account Manager

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Yes. Dedicated Account Manager. Unlimited support. Yes. Phone support available.
Create Shipping Labels?

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Yes. Create UPS, FedEx, USPS, or DHL Labels from Order Management System. Not available within MIVA Merchant Application.
Facebook Like & Save

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Yes. No.
Always Onscreen Shopping Cart

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Yes No.
Dashboard

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Yes. No.
Uses Rich Snippets on Product Pages

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Yes. Conforms with Schema.org Product format. No.
Turnkey Salesforce.com Integration

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Yes. No.
Social Commerce
(Tipping Point Sales)

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Yes. No.
MailChimp Integration

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Yes. Yes - available through 3rd party.
Setup Turnkey. Technical.
Multiple Ship To Customers can place one orders and ship items to multiple locations MIVA Merchant does not support multiple ship to locations.
Integration Capabilities Nexternal offers an XML Toolset for real-time data integration. MIVA Merchant does not offer XML Tools.
Automated Review Reminders Yes. Must Purchase Add-on Module.
Hacker Safe / Scan Alert Included with shopping cart Not included.
Security Certificate Included. Not included.
Bulk Email Wizard Included. Extra service
QuickBooks Integration Included. Add on module.
Reliability Nexternal hosts and maintains the application with 24/7 monitoring MIVA Merchant is hosted by a third party. Reliability varies.
Software Updates Automatic and frequent. Merchant must download and install.
Load Balancing Yes. No, software sits on a single server.
Comparison Shopping Marketplace Feeds Generated and uploaded automatically every day. Add on module, no auto feed.
Product Pricing by Customer Type Included Included.
Direct Checkout Yes. No.


MIVA Merchant is a Trademark of MIVA Merchant.

This comparison is produced and hosted by Nexternal Solutions.

The Miva Merchant comparison information on this page was believed to be correct as of 1/25/2012. Information was collected from Miva Merchant's website (www.mivamerchant.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email