ShopSite
vs. Nexternal| Criteria | Nexternal | ShopSite |
| Customer Service | Yes. Dedicated Nexternal Account Manager. Unlimited support. | Provided by 3rd Party Hosting Company. Forums Available. |
| Software Updates | Automatic and frequent. | Installed by Shopsite Hosting Partners. |
| Load Balancing | Yes. | No, ShopSite Resides on a Single Server. |
| Create Shipping Labels | Yes. Create UPS, FedEx, USPS, or DHL Labels from Order Management System. | Not Available Within ShopSite Application. |
| Bulk Email Wizard | Included. | Add-on Module (Additional Fees). |
| Hacker Safe / Scan Alert | Included with Shopping Cart. | Not Included. |
| Security Certificate | Included. | Not Included. |
| Direct Checkout | Yes. | No. |
| Always On Screen Shopping Cart | Yes. | Mini Cart in ShopSite Pro Version Only. |
| Reliability | Nexternal Hosts and Maintains the Application with 24/7 monitoring. | ShopSite is Hosted by a 3rd Party. Reliability Varies. |
| Currency Converter | Yes. Exchange Rates Automatically Updated. | Yes. Exchange Rates Manually Updated. |
| Comparison Shopping Marketplace Feeds | Generated and Uploaded Automatically Daily. | Google Product Search. |
| QuickBooks Integration | Included. | Add-on Module. |
| Multiple Ship To | Customers can Place One Order and Ship Items to Multiple Locations. | ShopSite does not support Multiple Ship to Locations. |
| Integration Capabilities | Nexternal offers an XML Toolset for real-time data integration. | ShopSite offers and Order API. |
| Customer Select Preferred Delivery Date | Yes. | No. |
| Instock Notification | Yes. Emails customer when backordered products are in stock. | No. |
| Product Reviews and Ratings | Yes. | 3rd Party Add-On Module. |
| Support for Inventory Kits or Product Bundles | Yes. | Not Available with ShopSite. |
| Drop Ship Feature | Yes. | 3rd Party Add-On Module. |
| Inventory & Weight by SKU | Yes. | Not Available for Products with Attributes. |
| Tax Rates | Use Rates From Tax Data Systems or Specify Own. | Manually Entered. |
| Admin Access Levels | 7 Levels of Access. | 1 Access Level. |
ShopSite is a Trademark of ShopSite, Inc.
This comparison is produced and hosted by Nexternal Solutions.
The ShopSite comparison information on this page was believed to be correct as of 8/11/2009. Information was collected from ShopSite's website (www.shopsite.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email
"I can give nothing but a glowing review of Nexternal!"
Ruth Fevre
Andretti Winery
Napa Valley, CA
