Prostores

vs. Nexternal
3 Reasons Merchants Upgrade
1 minute, 34 seconds

“Since we have switched from Prostores to Nexternal, our direct monthly sales increased by 34%. Some months are even better. Nexternal is always keeping us updated on new features to help grow our business. I am very lucky to have found Nexternal. I strongly encourage others to follow in our footsteps and give Nexternal a try, you won't be disappointed.”

Charlene Redd - Keepsake Imprints

“This is just a quick note of commendation and referral for you and Nexternal. We have been with you long enough now to notice the differences of your system as compared to Prostores, who we were with for 5 years. What we noticed from ProStores in concise short and sweet language; "Well it doesn't do that, so we must do ..... this". What we have noticed from Nexternal in the same short and sweet talk; "Wow, it'll do this and that for us?" I can't thank you enough for a great ecommerce solution that will enable us to grow into the future. I can't tell you the appreciation we have.”

Ross Hardie - InkJetCarts
Criteria Nexternal ProStores
Dedicated Account Manager

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Yes. Unlimited free customer support. No. Forums, email, and telephone support (not dedicated).
Store Design Flexibility

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Very flexible. Limited.
Amazon Marketplace Integration

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Yes. Sell products on Amazon.com. Automatically pull orders into Nexternal. No.
Product Image Zoom

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Yes. The zoom works well on both traditional and tablet computers. Not available.
Create Shipping Labels?

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Yes. Shipping label creation and tracking with all major carriers. No. Import and export only.
Dashboard

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Yes. No.
Always Onscreen Shopping Cart

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Yes. No.
Mobile Commerce

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Yes. Mobile Friendly Catalog & Checkout. Available Through 3rd Party Add-on.
Social Commerce (Tipping Point Sales)

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Yes. No.
Turnkey Salesforce.com Integration

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Yes. No.
Drop Ship Feature

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Yes. Enterprise package only.
MailChimp Integration

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Yes. No.
Supports Multiple In Store Pickup Locations

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Yes. No.
Subscription Management
(Recurring Orders)

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Yes, Recurring Orders. Only Recurring Billing.
Quote Generation and Activation Yes. No.
Dashboard Plus for iPhone/iPad Yes. iOS Dashboard app not available.
Trust Guard Yes. Scanned daily. Merchants can display badge. No. Not included.
Bulk Email Wizard Included. Add-on feature with fees.
Storage Limits None. Yes. 20 GB max for enterprise plan.
Reporting Robust. Limited.
Images Supports image gallery. Max of 2 images per product.
Bandwidth Limits No. Yes.
Free Live Training Yes. No. Forums and manual only.
XML Capabilities Yes. No.
QuickBooks Integration Yes. No. CSV export only.
Affiliate Support Yes. Enterprise package only.
eGift Certificates Yes. No.
Direct Checkout Yes. No.
Customer Based Pricing Yes. Enterprise package only.

“Wow! I have never used an order processing system that is as user-friendly. I have been continually amazed at the capabilities of Nexternal's system. I have always dreaded the task of managing our product catalog for our website but since upgrading to Nexternal, I have found myself completely willing to tackle it. Nexternal's system has most definitely simplified our product marketing updates and even made it enjoyable for our product manager.

It took no time at all for us to begin to receive positive and encouraging comments about our checkout process. Comments about everything from the visual appeal of our new shopping cart to the ease of completing the checkout process. From our perspective as the retailers, I have really enjoyed the functionality of the shopping cart and seemingly endless marketing possibilities of it. Thank you for such as refreshing concept in E-commerce shopping carts.

Our Customer Service Representative has been extremely responsive, as well as, a tremendous help in assisting us through the difficult task of transitioning our entire product catalog. I am absolutely in love with the concept that I can call my assigned Customer Service Representative and speak with the same person each and every time without having to explain any ongoing situations or details. It is terrific to have that one point of contact and not have to attempt to navigate our way through an entire customer service department every time we have a question or request.

We have had a 25 - 30% increase in completed orders. From initial data, it seems that we have a far greater conversion rate than we did with our previous shopping cart provider.”

Adam McPherson - Pure Hearts & Clean Hands Soap Co.
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ProStores is a Trademark of ProStores Inc.

This comparison is produced and hosted by Nexternal.

Information was collected from ProStores' website (www.prostores.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email .