3 Reasons Merchants Upgrade
1 minute, 34 seconds

“This is just a quick note of commendation and referral for you and Nexternal. We have been with you long enough now to notice the differences of your system as compared to Prostores, who we were with for 5 years. What we noticed from ProStores in concise short and sweet language; "Well it doesn't do that, so we must do ..... this". What we have noticed from Nexternal in the same short and sweet talk; "Wow, it'll do this and that for us?" I can't thank you enough for a great ecommerce solution that will enable us to grow into the future. I can't tell you the appreciation we have.”

Ross Hardie - InkJetCarts

Criteria	Nexternal	ProStores
Dedicated Account Manager Watch the Video	Yes. Unlimited free customer support.	No. Forums, email, and telephone support (not dedicated).
Store Design Flexibility Watch the Video	Very flexible.	Limited.
Amazon Marketplace Integration Watch the Video	Yes. Sell products on Amazon.com. Automatically pull orders into Nexternal.	No.
Product Image Zoom Watch the Video	Yes. The zoom works well on both traditional and tablet computers.	Not available.
Create Shipping Labels? Watch the Video	Yes. Shipping label creation and tracking with all major carriers.	No. Import and export only.
Dashboard Watch the Video	Yes.	No.
Always Onscreen Shopping Cart Watch the Video	Yes.	No.
Mobile Commerce Watch the Video	Yes. Mobile Friendly Catalog & Checkout.	Available Through 3rd Party Add-on.
Social Commerce (Tipping Point Sales) Watch the Video	Yes.	No.
Turnkey Salesforce.com Integration Watch the Video	Yes.	No.
Drop Ship Feature Watch the Video	Yes.	Enterprise package only.
MailChimp Integration Watch the Video	Yes.	No.
Supports Multiple In Store Pickup Locations Watch the Video	Yes.	No.
Subscription Management (Recurring Orders) Watch the Video	Yes, Recurring Orders.	Only Recurring Billing.
Quote Generation and Activation	Yes.	No.
Dashboard Plus for iPhone/iPad	Yes.	iOS Dashboard app not available.
Trust Guard	Yes. Scanned daily. Merchants can display badge.	No. Not included.
Bulk Email Wizard	Included.	Add-on feature with fees.
Storage Limits	None.	Yes. 20 GB max for enterprise plan.
Reporting	Robust.	Limited.
Images	Supports image gallery.	Max of 2 images per product.
Bandwidth Limits	No.	Yes.
Free Live Training	Yes.	No. Forums and manual only.
XML Capabilities	Yes.	No.
QuickBooks Integration	Yes.	No. CSV export only.
Affiliate Support	Yes.	Enterprise package only.
eGift Certificates	Yes.	No.
Direct Checkout	Yes.	No.
Customer Based Pricing	Yes.	Enterprise package only.

“Wow! I have never used an order processing system that is as user-friendly. I have been continually amazed at the capabilities of Nexternal's system. I have always dreaded the task of managing our product catalog for our website but since upgrading to Nexternal, I have found myself completely willing to tackle it. Nexternal's system has most definitely simplified our product marketing updates and even made it enjoyable for our product manager.

It took no time at all for us to begin to receive positive and encouraging comments about our checkout process. Comments about everything from the visual appeal of our new shopping cart to the ease of completing the checkout process. From our perspective as the retailers, I have really enjoyed the functionality of the shopping cart and seemingly endless marketing possibilities of it. Thank you for such as refreshing concept in E-commerce shopping carts.

Our Customer Service Representative has been extremely responsive, as well as, a tremendous help in assisting us through the difficult task of transitioning our entire product catalog. I am absolutely in love with the concept that I can call my assigned Customer Service Representative and speak with the same person each and every time without having to explain any ongoing situations or details. It is terrific to have that one point of contact and not have to attempt to navigate our way through an entire customer service department every time we have a question or request.

We have had a 25 - 30% increase in completed orders. From initial data, it seems that we have a far greater conversion rate than we did with our previous shopping cart provider.”

Adam McPherson - Pure Hearts & Clean Hands Soap Co.