“The order processing in Nexternal is much better than the osCommerce system we had been using. Accepting orders, printing packaging slips and invoices is very streamlined. Product catalog management is easier to use and does not require web language specific knowledge.

We also like the way the cart is always visible to the customer which creates a better experience for our customers. Nexternal's support has been fantastic! Our account rep is always very responsive, easy to deal with and helps us by suggesting improvements to our store.”

Leo Joy - Pro-Lens, Inc.

	Nexternal	osCommerce
Setup Watch the Video	Turnkey.	Highly technical.
Dedicated Account Manager Watch the Video	Yes. Dedicated Customer Service Rep. Unlimited support.	None. Community forums.
Single Database iPad Point of Sale (POS))	Yes, using ourTrueCommerce Engage ($) app	No.
Product Image Zoom Watch the Video	Yes. The zoom works well on both traditional and tablet computers.	Not available.
Keyword Rich, Search Engine Friendly URLs Watch the Video	Yes.	Add-on module required.
Integrated Shipping Watch the Video	Yes. Real-time rates, label creation, and tracking with all major carriers.	Add on module with rates only.
Mobile Commerce Watch the Video	Yes. Mobile Friendly Catalog & Checkout.	Available Through 3rd Party Add-on.
Amazon Marketplace Integration Watch the Video	Yes. Sell products on Amazon.com. Automatically pull orders into Nexternal.	Not native. 3rd party add-on required.
Integration Capabilities Watch the Video	10 XML Tools Available.	Not available.
Drop Ship Feature Watch the Video	Yes.	No.
Social Commerce (Tipping Point Sales) Watch the Video	Yes.	No.
Dashboard Watch the Video	Yes.	No.
Turnkey Salesforce.com Integration Watch the Video	Yes.	No.
MailChimp Integration Watch the Video	Yes.	Yes.
Subscription Management (Recurring Orders) Watch the Video	Yes.	No.
Quote Generation and Activation	Yes.	No.
Bulk Data Import	Yes. Import products, categories, customers, and coupons.	Not available.
Dashboard Plus for iPhone/iPad	Yes.	iOS Dashboard app not available.
Batch Order Processing	Yes.	No.
Batch Order Processing	Yes.	No.
Security	Managed by Nexternal.	Responsibility of Merchant.
Backups	Managed by Nexternal.	Responsibility of Merchant or Web Host.
Reliability	Nexternal hosts and maintains the application with 24/7 monitoring.	osCommerce is hosted by a third party. Reliability varies.
Load Balancing	Yes.	No, software sits on a single server.
Software Updates	Automatic and frequent.	Merchant must download, install, test, and maintain.
Automated Review Reminders	Yes.	Must Purchase Seperate Module.
Trust Guard	Yes. Scanned daily. Merchants can display badge.	Not included.
Security Certificate	Included.	Separate charge.
Customer Based Pricing	Yes. Price products by customer type.	Not available.
Image Gallery	Yes.	No.
Affiliate Program	Included.	Add on module.
Marketplace Feeds	Automated - run daily.	Must manually create data files.
QuickBooks Integration	Included.	Add on module.
Storage Limits	None.	Depends on host.
Direct Checkout	Yes.	No.
Product Limits	No.	Varies depending upon hosting.
Backend User Access Levels	7 different access levels available.	One level only - Administrators.