Nexternal vs.


Following are 3 reasons merchants upgrade to Nexternal from BigCommerce:

1) Expert Customer Support - When you have your own account manager, the days of calling and waiting on hold are done.

2) Branding - We customize the online store to fit with your brand - no templates here!

3) Reliability - Nexternal has an amazing track record for uptime.

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...and then, of course, there are the other benefits:

Nexternal BigCommerce
Dedicated Account Manager

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Dedicated eCommerce Account Manager with an average of 8 years of eCommerce experience. Free unlimited support. No. Phone, chat, and email support available (not dedicated)
Store Design Flexibility

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Very flexible. Template Oriented.
Drop Ship Feature

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Yes. Requires 3rd party App(s) ($$)
Create Shipping Labels?

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Yes. Shipping label creation and tracking with all major carriers. Requires 3rd party App(s) ($$)
Always Onscreen Shopping Cart

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Yes. No.
Amazon Marketplace Integration

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Yes. Sell products on Automatically pull orders into Nexternal. Requires 3rd party App(s) ($$)
Uses Rich Snippets on Product Pages for SEO

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Yes. Conforms with Product format. Yes.
Turnkey Integration

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Yes. Requires 3rd party App(s) ($$)
Preferred Delivery Date

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Yes. No.
Supports Multiple In Store Pickup Locations

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Yes. Work around to create "In Store Pickup" shipping method.
Subscription Management
(Recurring Orders)

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Yes. No.
Single Database iPad Point of Sale (POS))
Yes, using our TrueCommerce Engage ($) app Not yet available.
Loyalty Program Yes. Native to online store and mobile point-of-sale system ($). Third Party App ($).
Turn Key Order Integration with Leading ERP and Accounting Systems Yes, using TrueCommerce Connect ($) Integrates with Xero.
Quote Generation and Activation Yes. No.
Multi-Warehousing & Directed Fulfillment Yes. Track inventory at mulitple locations. Intelligently determine best ship-from location. ($) Not Available.
Dashboard Plus for iPhone/iPad Yes. iOS Dashboard available.
Supports Complex, Multiple Shipping Table Configurations Yes. No.
Google Product Search Automated Daily Feed. Only available on gold and platinum plans.
Integrated Affiliate Tracking System Yes. No.
QuickBooks Integration Yes. Requires 3rd party App(s) ($$)
Back In Stock Notifications Yes. Automatically emails customer when backordered products are instock. No.
Vendor Management Yes. No.
Support for Individual Package Shipping Yes. Allows for accurate rate quoting. No. Rate quotes can be off.
Tell-A-Friend Feature Yes. Customers can email product information to friends. No.
Customer Questions Management Yes. Answer and post customer questions in online store. No.
Inventory Kits Yes. Requires 3rd party App(s) ($$)
Direct Checkout Yes. No.
Automated Marketplace Exports Yes. Only available on gold and platinum plans.
Unlimited User Accounts Yes. No.
Storage Limits None. Yes. 3 GB limit for silver plan
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This comparison is produced and hosted by Nexternal.

Information was collected from the BigCommerce website ( in order to compare it to Nexternal's eCommerce platform. To report an error or discrepancy, please email .