Donna Drury - Blue Chip Cookies“Nexternal has provided me the professional site and tools I was looking for to manage my online business in a cost effective, streamlined and customer oriented way. I have calculated that system immediately saved me 3 hours per day in administrative time and reduced my shipping errors to only 2% from 10%. Worth every dime!”
Nexternal | Zen Cart | |
Dedicated Account Manager Watch the Video |
Yes. Dedicated Customer Service Rep. Unlimited support. | No phone or email support. Online knowledge base & forums only. |
Setup / Installation Watch the Video |
Turnkey. | Highly technical. |
Amazon Marketplace Integration Watch the Video |
Yes. Sell products on Amazon.com. Automatically pull orders into Nexternal. | Not native. 3rd party add-on required. |
Single Database iPad Point of Sale (POS)) |
Yes, using ourTrueCommerce Engage ($) app | No. |
Product Image Zoom Watch the Video |
Yes. The zoom works well on both traditional and tablet computers. | Not available. |
Keyword Rich, Search Engine Friendly URLs Watch the Video |
Yes. | Add-on module required. |
Mobile Commerce Watch the Video |
Yes. Mobile Friendly Catalog & Checkout. | 3rd Party Plug-in. |
Always Onscreen Shopping Cart Watch the Video |
Yes. | No. |
Integrated Shipping Watch the Video |
Yes. Real-time rates, label creation, and tracking with all major carriers. | Add on module with rates only. |
Dashboard Watch the Video |
Yes. | No. |
Drop Ship Feature Watch the Video |
Yes. | No. |
Social Commerce (Tipping Point Sales) Watch the Video |
Yes. | No. |
Preferred Delivery Date Watch the Video |
Yes. | No. |
Turnkey Salesforce.com Integration Watch the Video |
Yes. | No. |
MailChimp Integration Watch the Video |
Yes. | Yes. |
Supports Multiple In Store Pickup Locations Watch the Video |
Yes. | Add on Module. |
Subscription Management (Recurring Orders) Watch the Video |
Yes. | No. |
Quote Generation and Activation | Yes. | No. |
Automated Review Reminders | Yes. | Must install seperate module. |
Dashboard Plus for iPhone/iPad | Yes. | iOS Dashboard app not available. |
Security | Managed by Nexternal. | Responsibility of Merchant. |
Backups | Managed by Nexternal. | Responsibility of Merchant or Web Host. |
Reliability | Nexternal hosts and maintains the application with 24/7 monitoring. | Zen Cart is hosted by a third party. Reliability varies. |
Load Balancing | Yes. | No, software sits on a single server. |
Software Updates | Automatic and frequent. | Merchant must download and install. |
Direct Checkout | Yes. | No. |
Marketplace Feeds | Automated - run daily. | Must manually create and submit data files. |
Batch Order Processing | Yes. | No. |
Affiliate Program | Included. | Add on module |
Multiple Ship To | Yes. | No. |
Inventory Kits/Product Bundles | Supported | Not supported. |
Trust Guard | Yes. Scanned daily. Merchants can display badge. | Not included with Zen Cart. |
Security Certificate | Included. | Separate charge. |
Multiple Admin Access Levels | Yes. 7 different access levels. | Not standard. Need to install add-on module. |
Storage Limits | None. | Depends on host. |
Product Limits | No. | Varies depending upon hosting. |
Zen Cart is a Trademark of Zen Ventures, LLC.
This comparison is produced and hosted by Nexternal.
Information was collected from Zen Cart's website (www.zen-cart.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email .