Zen Cart

vs. Nexternal
3 Reasons Merchants Switch
1 minute, 51 seconds

“Nexternal has provided me the professional site and tools I was looking for to manage my online business in a cost effective, streamlined and customer oriented way. I have calculated that system immediately saved me 3 hours per day in administrative time and reduced my shipping errors to only 2% from 10%. Worth every dime!”

Donna Drury - Blue Chip Cookies
Nexternal Zen Cart
Dedicated Account Manager

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Yes. Dedicated Customer Service Rep. Unlimited support. No phone or email support. Online knowledge base & forums only.
Setup / Installation

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Turnkey. Highly technical.
Amazon Marketplace Integration

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Yes. Sell products on Amazon.com. Automatically pull orders into Nexternal. Not native. 3rd party add-on required.
Single Database iPad Point of Sale (POS))
Yes, using ourTrueCommerce Engage ($) app No.
Product Image Zoom

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Yes. The zoom works well on both traditional and tablet computers. Not available.
Keyword Rich, Search Engine Friendly URLs

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Yes. Add-on module required.
Mobile Commerce

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Yes. Mobile Friendly Catalog & Checkout. 3rd Party Plug-in.
Always Onscreen Shopping Cart

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Yes. No.
Integrated Shipping

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Yes. Real-time rates, label creation, and tracking with all major carriers. Add on module with rates only.

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Yes. No.
Drop Ship Feature

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Yes. No.
Social Commerce
(Tipping Point Sales)

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Yes. No.
Preferred Delivery Date

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Yes. No.
Turnkey Salesforce.com Integration

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Yes. No.
MailChimp Integration

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Yes. Yes.
Supports Multiple In Store Pickup Locations

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Yes. Add on Module.
Subscription Management
(Recurring Orders)

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Yes. No.
Quote Generation and Activation Yes. No.
Automated Review Reminders Yes. Must install seperate module.
Dashboard Plus for iPhone/iPad Yes. iOS Dashboard app not available.
Security Managed by Nexternal. Responsibility of Merchant.
Backups Managed by Nexternal. Responsibility of Merchant or Web Host.
Reliability Nexternal hosts and maintains the application with 24/7 monitoring. Zen Cart is hosted by a third party. Reliability varies.
Load Balancing Yes. No, software sits on a single server.
Software Updates Automatic and frequent. Merchant must download and install.
Direct Checkout Yes. No.
Marketplace Feeds Automated - run daily. Must manually create and submit data files.
Batch Order Processing Yes. No.
Affiliate Program Included. Add on module
Multiple Ship To Yes. No.
Inventory Kits/Product Bundles Supported Not supported.
Trust Guard Yes. Scanned daily. Merchants can display badge. Not included with Zen Cart.
Security Certificate Included. Separate charge.
Multiple Admin Access Levels Yes. 7 different access levels. Not standard. Need to install add-on module.
Storage Limits None. Depends on host.
Product Limits No. Varies depending upon hosting.
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Zen Cart is a Trademark of Zen Ventures, LLC.

This comparison is produced and hosted by Nexternal.

Information was collected from Zen Cart's website (www.zen-cart.com) in order to compare it to Nexternal's shopping cart application. To report an error or discrepancy, please email .